Senior Software Engineer, User Systems

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

What You’ll Do

Simplisafe is looking for a Senior Software Engineer to join our User Systems team to develop and maintain our cloud based backend systems that power our native mobile applications.

Primary Responsibilities Include:

• Collaborate closely with frontend engineers, QA specialists, and product managers within a cross-functional team to deliver end-to-end solutions for our backend systems.
• Drive performance, reliability, and scalability improvements for our cloud based backend systems, ensuring a seamless experience for our users.
• Champion high-quality code by actively participating in design and code reviews, and by writing thorough, maintainable tests.
• Create clear and concise documentation for the systems you develop, facilitating knowledge transfer and future maintenance.
• Providing on-call support as a first responder for team-owned software, ensuring system stability.
• Nurture talent by mentoring and guiding junior members of the team.
• Take full ownership of projects, from initial concept to deployment and beyond, both within your immediate team and in collaboration with other departments.

What You’ll Bring

• A Bachelor's degree in Computer Science or a related technical field, combined with 5+ years of relevant software development experience.
• Solid proficiency in at least one major programming language such as JavaScript/TypeScript, Rust, Java, Go, Python, or C#, with the flexibility to work in a polyglot environment.
• Demonstrable experience in building, deploying, and maintaining robust cloud-based backend systems on platforms like AWS, GCP, or Azure.
• A practical understanding of Agile methodologies (Scrum or Kanban) and DevOps principles.
• A strong sense of responsibility and accountability for your work.
• An inherent passion for software development, a commitment to continuous learning, and a proactive growth mindset.

What Values You’ll Share

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

What We Offer

• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here)
• Free SimpliSafe system and professional monitoring for your home.
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected].