Operations & Portfolio Insights Consultant

Job Description

Operations & Portfolio Insights Consultant

Strategic Planning & Delivery Team

Full-Time

Springfield, MA

The Opportunity

The Operations & Portfolio Insights Consultant is a critical role in the Strategic Planning & Delivery team (SP&D) as they are responsible for data management and analysis of SP&D’s portfolio of initiatives that support MassMutual’s short- and long-term goals. Each Operations & Portfolio Insights Consultant is responsible for the data integrity, reporting and analysis at the portfolio level as well as providing Workstream Leads and Initiative Owners direct support at the Workstream level. The data, analysis support executive level decision making and ensure our teams on our track to deliver on our goals.

The Team

The SP&D Office oversees the planning, governance, and execution of strategic initiatives that drive transformation and growth. It ensures strategic alignment, prioritization, and value realization across MassMutual’s portfolio, partnering closely with divisional leadership. SP&D is known for its disciplined approach to financial oversight, cross-functional collaboration, and transparent governance processes. The team includes roles such as Workstream Leads, Insight Leads, Finance Leads, and Program Managers, each accountable for driving execution, managing budgets, and enabling decision-making through data and reporting.

The Impact

As an Operations & Portfolio Insights Consultant, you will develop relationships with Workstream Leads, Initiative Owners and key stakeholders across the organization at all levels, to manage the data and insights across the SP&D portfolio and operationalize portfolio management governance principles. Your analysis will support the programs, projects and operational components that deliver associated benefits and help meet the organization’s strategic objectives.

With this important role comes key accountabilities and responsibilities which include and are not limited to:

• Provide data analysis, reporting, and visuals to support the Head of SP&D, SteerCo, Workstream Leads and the SLT in decision making

• Provide thought leadership on how to best operationalize and implement operational efficiency and portfolio management governance principles throughout the evolution of the program

• Partner with Wave team and stakeholders to ensure optimized user experience, processes, and data management

• Review and analyze execution risk of portfolio by reporting on financial and execution metrics including initiative milestone progress and changes to forecast

• Provide analysis to Workstream Lead outlining initiatives that are ahead and/or behind schedule

• Gather, analyze, and package data to prepare the Workstream Lead with facilitating huddles, workstream meetings, and/or prioritization and sequencing problem-solving sessions

• Escalate issues, concerns, roadblocks as appropriate

The Minimum Qualifications

• Bachelor’s Degree

• 5+ years of experience with management reporting and analysis using Microsoft Excel and PowerPoint

• 2+ years of experience of relevant work experience as a strategic analyst or in a portfolio management role

• 2+ of years experience creating dashboards and using other data visualization tools

The Ideal Qualifications

• MBA or 3+ years of work experience of data analytics, statistics, financial modeling and/or complex problem solving

• A strong collaborator who demonstrates complex problem solving skills with a focus on the ability to work as a team to best operationalize governance and stakeholder reporting

• Familiarity with insurance products and distribution

• Experience managing stakeholder-facing platforms and/or data management tools

• Strong financial acumen

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Strategic Planning & Delivery Team

• Focused one-on-one meetings with your manager

• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups

• Access to learning content on Degreed and other informational platforms

• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

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MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

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