Executive Director Specialty and Ambulatory Pharmacy

Boston Medical Center Health System (BMCHS) is a $6 billion revenue integrated academic health care system whose purpose is to provide equitable and value-based continuum of care. In 2024, BMCHS expanded significantly with the addition of two community hospitals, strengthening its community hospital presence and nearly doubling inpatient capacity. Together with its WellSense Health Plan and accountable care organizations, BMCHS delivers comprehensive, high-quality care to diverse populations statewide and beyond, while advancing its mission of exceptional care without exception.

The pharmacy section of BMCHS is a broad, complex organization made up of both hospital and health plan pharmacy service lines. With more than 700 FTEs and $1B in revenue, BMC hospital pharmacy is a crucial part of both the broader hospital and system operations.
Reporting to the Vice President and Chief Pharmacy Officer, the Executive Director of Specialty and Ambulatory Pharmacy provides strategic, operational, and clinical leadership for some of the health system’s most critical and high-growth pharmacy service lines—including specialty pharmacy, home infusion, ambulatory pharmacy, and infusion services. Serving a $6B health system with three hospitals and an expanding outpatient footprint, this executive will drive innovation, advance health equity, optimize performance, and lead multidisciplinary teams in delivering high-quality, patient-centered pharmaceutical care across the continuum. The Executive Director will also play a leading role in government advocacy, policy engagement, and 340B program stewardship to ensure BMCHS remains a national leader in equitable, innovative, and sustainable pharmacy care.
This role is accountable for advancing quality, safety, regulatory compliance, financial sustainability, and growth across these service lines. The Executive Director ensures all legal, regulatory, and accreditation requirements are met across Boston Medical Center Health System (BMCHS), affiliates, and satellites, while upholding the mission and values of the organization.

ESSENTIAL RESPONSIBILITIES / DUTIES:

1. Strategic Leadership & Alignment Translate system-wide strategic priorities into departmental goals, ensuring alignment across ambulatory, specialty, home infusion, and infusion services. Embed health equity and innovation into strategic planning, ensuring services address disparities in access, outcomes, and affordability. Anticipate trends in healthcare delivery, drug utilization, reimbursement, and policy to position BMCHS Pharmacy for long-term success. Serve as a key partner to senior executives and provide leadership on cross-departmental initiatives. Represent BMCHS in government and regulatory advocacy efforts to influence policy

2. Financial Performance & Resource Stewardship Drive financial accountability across pharmacy service lines, meeting or exceeding budgeted targets. Oversee specialty pharmacy, infusion, and ambulatory revenue streams, including payer contracts. Optimize 340b strategies that support mission-driven patient care. Lead forecasting, investment planning, and resource allocation for sustainable growth. P&L responsibility: Support and advise CINO, CPO, and COO for P&L responsibility for the outpatient, specialty and community pharmacy financial performance

3. Operational & Clinical Excellence Oversee safe, efficient, and patient-centered operations across all service lines. Implement innovative care models, including telepharmacy, home-based infusion, and technology-enabled medication management, to improve access and outcomes. Maintain best practices in supply chain, infusion reimbursement, and specialty drug oversight.

4. Compliance, Accreditation & Governance Ensure compliance with federal, state, and local regulations as well as accreditation standards. Maintain continuous readiness for inspections and audits, including 340B audits and compliance reviews. Develop and enforce policies that promote accountability and uphold BMCHS standards. Integrate equity-focused quality metrics into compliance frameworks.

5. People Leadership & Culture Create and sustain a high-performing, inclusive work environment where staff are engaged and supported in professional growth. Lead, mentor, and develop staff across pharmacists, technicians, liaisons, and leaders. Drive workforce planning, succession planning, and talent development. Foster a culture of innovation, equity, inclusion, and patient-centered care.

The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required

Job Location: Onsite, Boston MA

Job Requirements

REQUIRED EDUCATION AND EXPERIENCE:

Advanced degree in Pharmacy (PharmD) or related field required, or B.S. in Pharmacy + equivalent experience

10+ years of progressive Pharmacy or related optimization, or business experience

PREFERRED EDUCATION AND EXPERIENCE:

Experience in an academic medical center

MBA or MHA

CERTIFICATIONS, LICENSES, REGISTRATIONS REQUIRED:

Valid license as a pharmacist in the State of Massachusetts is required

CERTIFICATIONS, LICENSES, REGISTRATIONS PREFERRED:

n/a

KNOWLEDGE, SKILLS & ABILITIES:

• Demonstrated commitment to advancing health equity and reducing disparities.
• Proven ability to innovate care delivery through digital health, data analytics, AI, or novel clinical models.
• Expertise in 340B program optimization.
• Strong understanding of payer, regulatory, and legislative landscapes.
• Demonstrated success in government advocacy and policy influence.
• Excellent strategic planning, contract negotiation, and organizational leadership skills.
• Ability to promote collaboration across multidisciplinary teams.
• Proven track record of developing, mentoring, and managing people
• Must adhere to all of BMC’s RESPECT behavioral standards

Equal Opportunity Employer/Disabled/Veterans

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