Asst. Senior Director | SUD

Gandara Mental Health Center, Inc.
Springfield, MA

Job Description

Job Description

Why Work for Gandara :

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

Benefits:

  • Retirement Plan 403(b)
  • Health, Dental, Vision, Pet and Life Insurance
  • Paid vacations
  • Paid holidays
  • 8 discretionary days
  • Mileage Reimbursement

Salary: $77,000 to $81,000 Annually

Additional Benefits:

  • Career Growth Opportunities
  • Culturally Diverse population
  • Clinical Licensing Support

Job Title: Assistant Senior Director

Work Location: Greater Springfield Area

*Bilingual Candidates Encouraged to Apply

*EOE M/F/D/V

*Union/Non-Union

Job Summary:

The Assistant Senior Director of Adult Residential Substance Use Services provides program-wide leadership, oversight and support to ensure high-quality residential substance use treatment services. This role assists in supervising Program Directors, Clinical Supervisors, and designated staff while implementing evidence-based, trauma-informed, person-centered and culturally responsive clinical and residential practices. The Assistant Senior Director ensures all programmatic and clinical activities are delivered in accordance with regulatory standards, agency expectations and best practices in behavioral health and substance use treatment. The Assistant Senior Director works within the Residential Rehabilitation Services (RRS) model, promoting open communication, accountability, and collaboration among staff and residents. This role supports the Senior Director in administrative oversight, clinical development, crisis management, personnel training and program consistency across sites. The Assistant Senior Director may also deliver direct services as required to support continuity of care.

Duties and Responsibilities:

  • To provide program-wide oversight for designated residential substance use programs under the direction of the Senior Director.
  • To provide individual and/or administrative supervision to program leaders
  • To provide leadership and guidance to programs leaders with the support of the Senior Director or VP of BHRS
  • To oversee staff development, training, performance improvement and program planning.
  • To meet quality benchmarks for quality service delivery (i.e. Logic model goals and COA chart reviews, monthly clinical audits)
  • To support development and implementation of quality assurance processes.
  • To oversee intake workflow with the intake team
  • Responsible for ensuring quality and quantity of services delivered throughout adult residential substance use programs.Participates and supports program leaders
  • in hiring, onboarding, evaluations and disciplinary processes in collaboration with the Senior Director.
  • Ensures adherence to treatment philosophy consistent with trauma informed, person centered and culturally responsive practices.
  • Evaluates program services and makes recommendations for improvement to the Senior Director.
  • Promotes empowerment, peer support and individual served involvement in treatment activities.
  • Maintains strong therapeutic rapport with individuals served
  • Compiles statistical data and prepares required reports.
  • Assists in proposal development for new program components.
  • Implements job functions as required both on and off site as needs arise.
  • Maintains required job-related record keeping.
  • Monitors effectiveness in implementing job functions and program responsibilities.
  • Assists with oversight, written procedures, program monitoring and evaluation.
  • Maintains positive relations with funders, including managing licenses, certificates and contract renewals.
  • Acts as an inter-agency liaison to support collaborative care.
  • Responds effectively to change and supports staff through shifting program needs.
  • Supports staff in managing high-risk, complex and crisis situations.

Knowledge, Skills and Abilities Required

  • Knowledge of behavioral dynamics of the target population.
  • Knowledge of treatment approaches for substance use and co-occurring disorders.
  • Knowledge of state regulations and licensing procedures.
  • Knowledge of community resources.
  • Knowledge of training needs and development processes.
  • Demonstrates effective leadership and decision-making abilities.
  • Ability to manage written communications and documentation flow.
  • Demonstrates strong advocacy skills and ability to build working relationships with external agencies.
  • Demonstrates excellent supervisory and delegation skills.
  • Ability to organize and structure job responsibilities.
  • Ability to master First Aid, CPR, Defensive Driving and Fire Safety.
  • Demonstrates strong math, verbal and communication skills.
  • Displays sound judgment and crisis response skill.
  • Works effectively as a team leader.
  • Bilingual (Spanish/English) preferred.

Minimum Qualifications:

  • Bachelor’s Degree or CADC + 2yrs experience
  • Demonstrated strong communication and interpersonal skill, including conflict resolution.
  • Experience providing substance abuse services
  • Demonstrated organizational skill, able to multi-task.
  • Demonstrated ability to lead through example.
  • Must have valid driver’s license and must meet Agency requirements for driving history records.
  • Must have availability of an automobile to perform other supportive services as necessary.

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Posted 2026-03-27

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