Part Time Receptionist for Healing Arts Desk
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The Receptionist for the Healing Arts Department provides a warm and welcoming environment, while creating positive first impressions for guests. She/He also performs administrative tasks and dispensary side work of daily operations.Â
SCHEDULE REQUIREMENTSÂ
Must be available for Weekend and Evening ShiftsÂ
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ACCOUNTABILITIESÂ
- Check in guests for services, as well as changing and cancelling appointments
-Responsible for opening and closing the department each day according to standard operating procedureÂ
-Assist with Linen room maintenance and dispensary duties, ensuring product availability for all services.Â
-Respond to to therapist's needs for facility and product written requests
-Work Side-By-Side with therapists to assure smooth flow of appointments and guest satisfaction
-Develop and maintain in-depth knowledge of each modality and an ability to describe them to guestsÂ
-Maintain a clean, safe, full y stocked, and well organized work area
-Clearly communicate all necessary information with guests, coworkers, supervisors, and therapists' all occurrences involving staff or guests in the department or campus that require attentionÂ
-Builds effective relationships with customers, identifies customer expectations, tries to see issues for their point of view, offers practical solutions to problems
-Other duties as assignedÂ
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COMPETENCIES
-Demonstrates commitment to valuing equity, diversity and contributing to an inclusive environment
-Possesses strong core ethics, integrity, and values consistent with Kripalu's Organizational principlesÂ
-Defaults to a collaborative style with colleagues
-Builds and maintains effective relationships, identifies internal and external customer expectations, sees issues from their point of viewÂ
-Willingness and ability to be agile in work, supporting across own department as well as across the organization as neededÂ
-Actively cultivate a sense of fun, joy and optimism in yourself, your team, and with your peers
-Demonstrates the knowledge and abilities necessary to perform required job elements to established standards, remaining current regarding development and trends in area of expertise
-Embraces experiences as learning opportunitiesÂ
-Accepts responsibility for personal and professional development and growthÂ
-Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrityÂ
MINIMAL QUALIFICATIONS
-1-3 years customer service or related experience
-Associates degree OR equivalent experience including training in Microsoft programsÂ
-Basic math and money/POS skillsÂ
-Ability to work independently while being a team playerÂ
-Prior experience with ResortSuite software a plus
ESSENTIAL PHYSICAL REQUIREMENTS
-Prolonged periods (at least two consecutive hours) of standing/walking around the department
-Frequent use of computers and handheld electronic equipment.
-Reaching, including above eye level, crouching, kneeling, stoopingÂ
-This position requires lifting, standing, reaching with arms and hands, stooping, kneeling, and crouching.Â
-Lifting and moving items weighing up to 35 lbs.
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