Security Officer Community Patrol

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Community Patrol in BOSTON, MA , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an unarmed officer in a high-end retail location, where you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and deliver exceptional customer service. This role is ideal for someone who thrives in a people-first culture and brings reliability, agility, teamwork, and integrity to each shift while supporting a welcoming environment for guests and staff.

Position Type: Full Time

Pay Rate: $22.39 / Hour

Job Schedule:

DayTimeMon10:45 AM - 07:15 PMTue10:45 AM - 07:15 PMWed10:45 AM - 07:15 PMThur10:45 AM - 07:15 PM

What You'll Do:

• Provide customer service to clients, visitors, and/or staff by following site-specific procedures, access guidelines, and appropriate emergency response activities.
• Respond to incidents, disturbances, and/or urgent situations in a calm, problem-solving manner, and report relevant details according to Allied Universal and location protocols.
• Conduct regular and random patrols throughout the retail location, sales floor areas, entrances, exits, and perimeter to help identify unusual activity and/or security-related concerns.
• Monitor customer and employee activity within the location to help support loss prevention efforts, policy compliance, and orderly operations.
• Document observations, incidents, and/or maintenance or security-related issues, and communicate with site contacts and Allied Universal leadership as needed.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

Requisition ID

2026-1630389