Travel Customer Support Specialist

Tellez Travels
Boston, MA

Tellez Travels USA is seeking a reliable and service-driven Travel Customer Support Specialist to support our clients throughout their travel journey from the moment they book until they return home.

This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via email, phone, and messaging platforms
  • Assist with travel bookings, changes, cancellations, and special requests
  • Provide accurate information about destinations, travel requirements, and agency policies
  • Follow up with clients to confirm trip details and overall satisfaction
  • Handle questions or concerns with empathy, professionalism, and strong problem-solving skills

Ideal Candidate

  • Excellent written and verbal communication skills
  • Customer service experience (travel or hospitality experience is a plus, but not required)
  • Organized, dependable, and detail-oriented
  • Comfortable using technology and learning booking platforms and systems
  • Passionate about travel and helping others create memorable experiences

What We Offer

  • 100% remote position with flexible scheduling
  • Opportunities for growth within the agency
  • Travel perks and exclusive industry discounts
  • Supportive team environment with ongoing training and guidance

If you’re enthusiastic about travel and enjoy delivering exceptional client support, we’d love to hear from you.

Posted 2026-04-10

Recommended Jobs

HHA-CNA WEEKENDS CAREGIVERS

Guardian Angel Senior Services
North Billerica, MA

Job Description Job Description Ready to make a difference in a vibrant community? Join our team at Guardian Angel Senior Services as a Full and Part Time Weekend Caregiver! This onsite position …

View Details
Posted 2026-04-11

LEARNING DESIGNER, BU Virtual

Boston University
Boston, MA

Boston University Virtual is a unit at Boston University focused on the creation of high-quality online degree and certificate programs. We are seeking an experienced Learning Designer to work collab…

View Details
Posted 2026-02-26

Veterinary Emergency Manager

Ethos Veterinary Health
Woburn, MA

&##128680; Mass Vet is Hiring a Veterinary Emergency Department Manager! &##128680; We’re looking for a passionate, skilled manager to join our ICU & Emergency  team at Massachusetts Veterinary R…

View Details
Posted 2026-01-08

Program Manager III

SGS Consulting
Massachusetts

Job Responsibilities: Manages programs to ensure that implementation and prescribed activities are carried out in accordance with specified objectives. Plans and develops methods and procedures…

View Details
Posted 2025-11-14

Director of Retail & Relationship Banking

Liberty Bay Credit Union
Braintree, MA

LEAD THE EVOLUTION OF RETAIL BANKING Liberty Bay Credit Union is preparing for a bold strategic transformation, and we are looking for a head of Retail to guide our branch network into the futur…

View Details
Posted 2026-01-17

Barista

Birdies and Beans Cafe
Boston, MA

Nestled in the vibrant city of Boston, Birdies and Beans Cafe is a haven for those who appreciate the perfect blend of golf and coffee. Our cozy cafe provides a relaxing space to savor delicious beve…

View Details
Posted 2025-12-03

Line Cook / Prep Cook | $21-$28/hr | Seasonal | Housing Available | Nantucket MA

Mis en Place
Nantucket, MA

Location: Billie’s Nantucket – Nantucket, MA Pay: $25.00–$32.00 per hour (based on role and experience) Job Code: 1634 Why Work With Us Competitive hourly pay End-of-season bonus opp…

View Details
Posted 2026-02-27

Strategic Solutions Engineer

Summit Technology Holdings LLC
Plymouth, MA

Job Description Job Description The Strategic Solutions Engineer is a cross-functional bridge that aligns Sales, Implementations, and Account Management to maximize customer success. The Strategi…

View Details
Posted 2026-03-20

Senior Budget Analyst

Dana-Farber Cancer Institute
Brookline, MA

Overview Leads division level, financial planning efforts, budget analysis, monthly reporting and roster maintenance. Partners with complex divisions ($5M annual operating budget, high touch ex…

View Details
Posted 2026-04-06

Join surveys for Rakuten to earn rewards!

YouGov
Boston, MA

Rakuten is a global leader in ecommerce.  Join our vibrant community of survey panelists today and start earning rewards for sharing your opinions. This is a valuable opportunity to voice your though…

View Details
Posted 2026-03-31