Sales Operations Coordinator- Specialty Sales

Schylling is seeking a highly organized and detail-oriented Sales Operations Coordinator to support our Specialty Sales team. This role plays an important part in ensuring orders move efficiently through the sales system while supporting reporting, rep communications, trade show preparation, and operational coordination. The ideal candidate is comfortable working with data, Excel reporting, and technology systems while supporting a fast-paced sales organization.

This role supports a seasonal sales environment tied to market cycles and trade shows and requires strong organization, attention to detail, and the ability to manage multiple priorities. This is an in-office role that requires regular collaboration with internal teams.

Key Responsibilities:

Sales Administration:

• Assist with weekly rep update communications.
• Maintain rep contact records and communication lists.
• Prepare PowerPoint materials for sales updates and meetings.

Sales Reporting & Data Support:

• Prepare reports using NetSuite, Excel, and Datarails.
• Utilize Excel pivot tables to support reporting and analysis.
• Assist the Director of Specialty Sales with sales reporting and documentation.
• Identify trends, inconsistencies, or opportunities within sales data.

Trade Show Order Verification:

• Compare trade show order lists with NetSuite records to confirm all show orders are entered and accounted for.
• Identify discrepancies and coordinate with internal teams to resolve issues.

Systems Support:

• Assist with daily Syncware monitoring and push orders.
• Provide backup support for system-related tasks including B2B requests, MarketTime orders, and sales inbox monitoring.

Buying Group Programs:

• Coordinate buying group promotions and programs.
• Allocate product for buying group catalog selections.

Showroom & Sample Coordination:

• Manage showroom samples and maintain current product displays.
• Coordinate showroom product presentation for seasonal markets and trade shows.

Catalog & Marketing Support:

• Proofread the Summer Supplement and Annual Catalog.
• Assist with catalog production and distribution tasks.

Rep Communications:

• Distribute monthly discontinued item lists to rep principals.
• Send seasonal materials including price lists, spec sheets, digital catalogs, and promotions.

Customer Image Support:

• Assist customers and reps with locating high-resolution product images.
• Coordinate image requests through the Image Bank.

Market Research:

• Research social media, retail websites, and industry sources to monitor trends and competitor activity.
• Track customer feedback regarding Schylling, NeeDoh, and competitor brands.

Qualifications:

• 1–3 years of experience in administrative, sales support, or customer service roles.
• Strong organizational and multitasking skills, with the ability to manage multiple projects and priorities simultaneously.
• Proficiency with Microsoft Excel including pivot tables and data organization.
• Strong research and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced seasonal sales environment tied to trade shows and market cycles.
• Occasional domestic travel for seasonal shows or trade events.
• Must possess a customer focused mindset and collaborative attitude.
• Ability to work in our North Andover office, three days per week.
• High School Diploma or GED required; BA or BS in business, marketing, or similar field preferred.
• Experience with NetSuite, Datarails, or sales reporting systems preferred.

The base range for this position is $25.00 – $29.00 per hour. Offered base compensation within this range will be determined based on a candidate’s qualifications, experience, geographic location and other factors relevant to the scope and responsibilities of this role.

Schylling offers a competitive benefits package that includes medical and dental coverage with an 80% company contribution, vision insurance, company-paid life and disability insurance, PTO and 10 paid holidays, product discount, and a 401k with company match.

At Schylling, we are on a mission to create timeless moments of joy, laughter, and imagination for kids of all ages. Since 1975, our toys have been designed to spark creativity and deliver smiles, both delightful playthings from years past and innovative new items with a nostalgic appeal. We offer iconic brands such as NeeDoh®, LAVA® Lamp, Big Wheel®, Schylling hand puppets, Sea-Monkeys® and a variety of other toys that satisfy curiosity, encourage discovery, and help people find their best mellow and chill.