Boston, MA - Account Management Team // Client Success - Multiple Positions (Remote Position)

Join Franklin Retail Solutions the team behind some of the biggest names in sports and outdoors. If you shop at Dick's Sporting Goods, Academy Sports, or REI, and if the brands in your home or garage include names like Adidas, Everlast, or Osprey, chances are you've already interacted with our work. Now's your chance to get paid to be part of it. We're building our Account Management team and hiring at multiple levels. From ambitious part-timers to seasoned pros ready to take the reins. What matters most is your mindset, energy, and drive to make clients feel like Franklin Retail must have taken lessons from Apple, Disney or the Savannah Bananas. Think in terms of outrageous service whatever it takes to deliver an amazing client experience. What You'll Do Build and support relationships with leading sports, outdoor brands, and retailers Learn and use AI / SaaS tools (we'll train you, but you need to love technology) Be a problem solver, communicate clearly, and anticipate client needs Bring a "get better every day" mindset whether you're just starting out or leading major accounts Compensation Associate Client Success: $50K+ base + bonuses Senior Client Success: $70K$150K base + performance-based bonuses Why Work With Us Work with the most recognized names in sports & outdoors Get paid to visit the same stores you shop today Be surrounded by brands you already love Access bonuses, discounts, and perks from top brands Be part of a fun, collaborative organization that values purpose, learning, and excellence Location: Flexible / hybrid depending on candidate Compensation: Hourly or salaried, based on level and experience Growth: We invest in training, mentorship, and career development Whether you're looking for a part-time role with flexible hours, your first big step into account management, or a senior position managing major accounts, we'd love to hear from you.