Workplace Exp Coordinator(13825-1)

• As a CBRE Workplace Experience Coordinator youll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
• This job is part of the Workplace Experience function.
• They are responsible for providing world-class customer service to the clients and visitors of a designated building.

• Mail Processing: Sorting distributing and organizing incoming and outgoing mail to ensure timely and accurate delivery within the office.
• Print Operations: Handling printing tasks including operating printers copiers and other related equipment to support daily business needs.
• Physical Tasks: Lifting packages or materials weighing up to 25 lbs as part of mailroom and office support duties.
• Office Mobility: Moving throughout the office to deliver mail collect documents and support various departments as needed.
• Package Handling: Receiving logging and distributing packages and deliveries in the mailroom ensuring proper documentation and timely processing.
• First point of contact for all those entering the facility.
• Greet them with a friendly and welcoming demeanor.
• Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner.
• Create presentations and speak to various-sized groups.
• Arrange and confirm recreational dining and business activities on behalf of the requestor.
• Coordinate and execute workplace services including mail office supply services and onboarding.
• Acknowledge inquiries or complaints from employees guests and co-workers.
• Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events.
• This includes securing event space set up and tear down of the room and delivery of supplies.
• Follow property-specific security and emergency procedures.
• Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team.
• Follow specific directions as given by the manager.
• Impact through clearly defined duties and methods and tasks are described in detail.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products.
• Examples include Word Excel Outlook etc.
• Strong organizational skills with an inquisitive mindset.

Interview Process: 1 virtual interview.

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