Patient Service Coordinator
Job Description
Job Description
Clinic hiring for patient service coordinator.
Location: Waltham (free parking)
Hours: M-F office hours, flexibility between 7a-5pm required
Type: contract to hire
Schedules initial, follow-up, and multi-disciplinary (with multiple providers) patient visits
Coordinates and maintains providers’ master clinical schedules
Submits referrals for specialty appointment requests
Obtains intake information from patient and referring physician’s offices.
Schedules Radiology tests
Orders and obtains scans for clinical sessions, pathology reports/slides, x-rays, x-ray reports and lab results.
Schedules infusion related services utilizing Epic scheduling support system
Triages and manages high volume of patient telephone calls, utilizing superb customer service skills.
Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.
Requirements:Epic experience highly preferred
Any sort of medical admin/scheduling experience - this role is almost purely schedule based
Customer service skills, ideally from food service or hospitality industry
Strong computer skills a must
Ability to multitask and work as a team
- #zip
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