Industry Application Engineer- Universities and Healthcare

ABB
Canton, MA
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:
US Director of Field Application Engineering

Your role and responsibilities

In this role you will serve as the Industry Application Engineer (IAE) for ABB's Electrification business within the University and Healthcare industries. You will provide technical support to consulting engineers, end users, EPCs, and design-build customers, helping to ensure ABB products and solutions are preferred or accepted in project specifications. Additionally, you will be the primary technical support for the local industry accounts. You will collaborate closely with the local sales team and the assigned customers and should possess expertise in applying Medium and Low voltage switchgear, switchboards, panelboards, transformers, and arc flash mitigation technologies.

The work model for the role is: hybrid #LI-hybrid

This role is contributing to the EL organization. Main stakeholders are IBC marketing and sales team, DS, SP, & SB.

You will be mainly accountable for:
  • Developing and implementing technical solutions for customer applications in the University and Healthcare industry domain.
  • Collaborate with sales and marketing teams to understand customer requirements and provide technical support during pre-sales activities.
  • Creating and conducting product demonstrations, training sessions, and technical presentations for customers and internal teams.
  • Analyzing and troubleshooting complex technical issues, providing timely and effective solutions.
  • Work closely with the Product Marketing and Agile teams to provide feedback on product performance and suggest improvements. Identify areas of product needs for development.
  • Identifying solutions that solve customer challenges and present those to the customer.
  • Staying updated with the latest industry trends, technologies, and standards to ensure our solutions remain competitive and attend or present at industry events and seminars representing ABB.

Qualifications for the role

  • Bachelor's degree preferably in Electrical Engineering (PE or master's degree is a plus).
  • Immersed in and highly skilled in electrical distribution systems and enjoy working in the University and Healthcare maintenance powerhouse electrical market.
  • Proficient in the terminologies and support needed with Central Utility Plants, Powerhouse and Maintenance facilities.
  • Ability to demonstrate your experience in working in the electrical industry with gear. You have 8+ years of experience in Power Distribution equipment including but not limited to Switchgear, Panelboards, Motor Control.
  • Possess strong problem-solving skills and ability to work independently and as part of a team.
  • Passionate about building relationships with new clients and customers.
  • Ease of communicating in English at all levels of organizations from CEOs to maintenance staff.
  • Travel up to 30% in the northeast region.
  • Candidates must already have a work authorization that would permit them to work for ABB in the US.

Why ABB?

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their - sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites:

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected] . Resumes and applications will not be accepted in this manner.

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
Posted 2025-11-12

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