Director of Technology Operations & Systems Strategy

Job Description

Job Description

Director of Technology Operations & Systems Strategy: C-4 Analytics

C-4 Analytics, a leading digital marketing company, specializes in boosting automotive dealership performance by increasing sales, market share, and cost efficiency. The company is dedicated to innovative solutions and exceptional customer service and is expanding to hire a Director of Technology Operations & Systems Strategy in Wakefield, MA.

If you need assistance with the application due to a disability, contact the employer for accommodations.

Working at C-4 Analytics

C-4 Analytics offers career development programs, unlimited paid time off, and a variety of employee perks. Please visit our careers page for more information.

Role Overview: Director of Technology Operations & Systems Strategy

We’re seeking a highly capable systems-minded leader to serve as the connective tissue across our internal technology stack. This person will own and evolve our core systems infrastructure, with a focus on streamlining operations, increasing organizational efficiency, and identifying smart, scalable platforms that connect data, teams, and workflows across the business.

This is not a maintenance role—it’s a strategic operational role for someone who thrives on solving inefficiencies, connecting fragmented systems, and bringing enterprise thinking into a high-growth, performance-driven environment.

Why This Role Matters:

This role is about bringing discipline, clarity, and cohesion to how our internal systems operate and support the business. You’ll play a central role in reducing operational friction, increasing velocity, and setting the stage for sustainable scale. This is a role for someone ready to own internal tech infrastructure now, with the potential to grow into enterprise-wide tech leadership.

This role requires daily in-person attendance in Wakefield, MA.

What You’ll Own:

• Technology Ecosystem Management
  • Map, understand, and continuously monitor all internal tools, platforms, and system integrations used across departments.
  • Identify redundancies, manual workflows, and data silos, and recommend improvements that align with business needs.
• Enterprise Systems Strategy & Enablement
  • Define and drive a systems strategy that enables cross-functional visibility, automation, and scalability.
  • Identify and implement overarching solutions (e.g. integration platforms, workflow management systems, data hubs) that help unify the organization.
• IT Operations & Infrastructure
  • Manage core infrastructure tools and ensure the right people have the right access.
  • Lead technology vendor management, licensing, renewals, and security posture across the organization.
• Execution & Enablement
  • Translate strategic vision into tactical implementation.
  • Collaborate with department heads to understand pain points and deliver technology solutions that drive productivity.
  • Own system documentation, knowledge management, and IT governance processes.
  • Manage licensing, vendor negotiations, and technology renewals.
• Security & Compliance Readiness
  • Support enterprise security initiatives including SOC 2 prep, phishing simulations, data governance, and quarterly security reviews.

Qualifications

• 7–10+ years in IT, systems operations, or enterprise architecture roles.
• Strong experience with cloud-based enterprise platforms, SaaS tools, and internal systems integration.
• A builder's mindset—someone who loves designing and improving systems, not just managing them.
• Deep understanding of how technology connects teams, data, and business goals.
• Ability to navigate between big-picture strategy and day-to-day execution.
• A bias for ownership, clarity, and delivery—no handholding required.

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