CX Operations Lead — AI-Driven SaaS & Growth
A leading biotechnology company in Boston is seeking a CX Operations Manager to enhance customer experience processes and optimize tools. The ideal candidate will have over 5 years in SaaS Customer Experience and proficiency with tools like Salesforce and Zendesk. Responsibilities include maintaining CX dashboards, driving cross-functional improvements, and leading AI-powered automation initiatives. This role offers a competitive salary and flexible hybrid work arrangement, ensuring a balance between in-office collaboration and remote work. #J-18808-Ljbffr
Recommended Jobs
RESEARCH SPECIALIST IV, School of Medicine, Anatomy & Neurobiology
This position provides on-site clinical oversight and administrative coordination for a research study involving healthy adult volunteers (ages 1889) participating in movement and exercise assessment…
Director, Software Engineering
Director, Software Engineering As a Capital One Director of Software Engineering, you'll work on implementing some of the technology advanced products using cutting‑edge open source frameworks, to…
Travel Nurse RN - Lactation RN - $2,375 per week
Cross Country Nurses is seeking a travel nurse RN Lactation RN for a travel nursing job in Pittsfield, Massachusetts. Job Description & Requirements ~ Specialty: Lactation RN ~ Disciplin…
Account Development Representative
About the Role: Grade Level (for internal use): 09 The Team: The team is comprised of ambitious, commercially minded people looking to start a career in Account Management. While repor…
Production Associate
Job Title: Production Technician Job Description We are seeking a skilled Production Technician to join our team. This role involves setting up and operating manual and pneumatic hand tools to prep…
Sales Leader in Boston! $125,000 +
Company Overview: At ProPivotal, we're not just another staffing agency – we're pioneers of talent solutions! With a rich legacy spanning 28 years, we've been the go-to choice for mid-size organizat…
Travel Nurse RN - ICU - Intensive Care Unit - $2,305 per week
MedPro Healthcare Staffing is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Boston, Massachusetts. Job Description & Requirements ~ Specialty: ICU - Intensive …
Insurance Sales
Are you a people person? Do you work well in a team environment? If so, please give us a look! We are searching for reliable, motivated individuals to support our growing sales team. This is an i…
Registrar Systems Coordinator (Part-Time)
PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW: About Northern Essex Community College: THE COLLEGE: Northern Essex Community College…
Remote Tech Lead for AI Platform & Scale
A mission-driven technology company is looking for a Tech Lead to design and build AI-driven platforms that manage complex supply-chain data. As a Tech Lead, you will mentor engineers, translate prod…