Coordinator of Records and Registration

Coordinator of Records and Registration

Category: Professional
Department: Registrar's Office
Locations: Worcester, MA
Posted:
Closes: 5/25/2026
Type:
Position ID: 200331

General Statement

Assist the Registrar with record keeping, registration, Commencement related activities, and with the operation of the automated record system, as well as assist with the supervision of the Registrar's Office staff to ensure the Registrar's Office runs smoothly and effectively as an integral part of the Enrollment and Student Services Department and to serve the College Community in accordance with the "Mission" of the college.

Supervision Received

Reports to the Director of Records and Registration and Registrar.

Duties and Responsibilities

• Ensures the Registrar's Office runs smoothly and effectively as an integral part of the
• Enrollment and Student Services Department and serves the College Community in
• accordance with the "Mission" of the college.
• Evaluates transfer credits and notifies students of transferable college credits. Support clerk enters transfer credits.
• Provides flexible, responsive and high quality customer service to the entire College community and continuously assess processes and procedures to revise accordingly.
• Serves as an academic advisor and admission advisor to assist with these services on an as needed basis.
• Participates in the student commencement review and certification process and is leading participant in graduation ceremony.
• Coordinates with all departments in enrollment and student services to ensure a seamless enrollment process for all students.
• Assists with the orientation of new and existing staff to various systems of the Registrar's Office.
• On an as needed basis will join the Academic Advising Center to meet with students as an Academic Advisor.
• Develops and notifies faculty and students of the Revised Class Schedule/Final Exam Schedule.
• Maintains classroom schedules and computerizes all instructional space scheduling.
• Implements the subpoena process in compliance with the College's approved process.
• Develops and implements a training module so that all new staff are trained on the College's policy on FERPA, the Family Educational Rights and Privacy Act.
• Meets with students individually to assist with academic advising relative to graduation requirements.
• Point person for the implementation of the Massachusetts residency requirement for in-state tuition purposes by assisting students with regulation and required documentation.
• Embraces and supports the principle that "diversity is everybody's business" through the daily performance of duties and responsibilities.
• Actively supports the teaching and learning process; practicing honesty and integrity in and out of the classroom; strives to create and support a student-centered environment while fostering academic innovation and excellence.
• Works actively with other areas of the college to ensure a spirit of college wide collaboration, collegiality, civility, and teamwork. Respects the function of dissent in an academic institution while advancing a collegial atmosphere of campus collaboration.
• Embraces the ideals of diversity and inclusiveness and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation.
• Provides flexible, responsive and high quality service to all, be they students, community, or staff, and continuously assess processes and procedures and revise accordingly.
• Performs other duties as assigned.

Job Requirements:
Minimum Qualifications

• Master's Degree required.
  

Preferred Qualifications

• Demonstrated prior work experience in a Registrar's Office.
• Prior experience working with College students.
• Prior work experience with the Jenzabar CX Records System.
• Prior experience with COGNOS Report Utility.
• Strong oral and written communication skills.
• Ability to keep accurate records.
• Working knowledge of, and experience in, using personal computers.
• Working Knowledge of the Microsoft Office Suite.
• Understanding of the student centered community college environment and mission.

Additional Information:
Quinsigamond Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, gender, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Quinsigamond Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Diversity, inclusion, and equity are core values at Quinsigamond Community College. We are passionate about building and sustaining an inclusive, respectful, and equitable environment for all students, staff, and faculty. Every member on our college campus enriches our diversity. We support inclusion and are dedicated to ensuring equity in access to opportunities.

Quinsigamond Community College is an equal opportunity/affirmative action employer. Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply.

Successful applicants will be required to complete a Criminal Offender Record Information (CORI/SORI) request.

To apply, visit