SALES REPRESENTATIVE

Astound is seeking a driven Direct Sales Representative to join our Sales & Business Development team in the telecommunications industry. In this field-based role, you'll prospect residential and small business customers, promote Astound's fiber-rich broadband, TV, and phone services, and close new accounts through door-to-door and community-focused selling. You'll leverage our advanced WiFi and streaming solutions to match customer needs, explain pricing and promotions, and deliver a responsive, customer-first experience. Working in a fast-paced, growth-oriented environment, you'll collaborate with teammates, represent Astound at local events, and help expand our network footprint while achieving and exceeding sales targets.

Responsibilities

• Generate new residential and small business customers for Astound's internet, TV, and phone services through door-to-door and community-based selling.
• Conduct needs assessments, present tailored service bundles, and clearly explain pricing, promotions, and contract terms.
• Manage the full sales cycle from prospecting and lead follow-up to closing and onboarding new customers.
• Maintain accurate records of prospects, activities, and sales in CRM tools and report on pipeline and results.
• Build strong local relationships by representing Astound at community events, outreach programs, and neighborhood activities.
• Collaborate with Sales & Business Development teammates and cross-functional partners to meet territory goals.
• Stay current on Astound's product features, fiber and Wi
• Fi technologies, competitive offerings, and industry trends.
• Provide a customer-first experience, resolving pre- and post-sale questions quickly and professionally.
• Achieve and exceed monthly sales targets, conversion goals, and performance metrics in a fast-paced environment.
• Continuously seek feedback and use data to improve sales approach, territory coverage, and customer experience.

Required Skills

• Outside/door-to-door sales
• Telecommunications product knowledge (internet, TV, phone, Vo
• IP)
• Territory management
• Lead generation and prospecting
• CRM and sales tracking software
• Customer needs analysis and solution selling
• Contract, pricing, and promotion presentation
• Negotiation and closing techniques
• Basic networking/Wi
• Fi understanding
• Time management and self-organization