Mail Service Associate

Job Summary

We are seeking a dependable and detail-oriented Mail Service Associate for a temp-to-hire opportunity in Lowell, MA. This role is ideal for someone with mailroom, shipping, receiving, FedEx, UPS, courier, or administrative support experience who enjoys staying organized, working independently, and supporting smooth daily office operations.

The Mail Service Associate will help ensure incoming and outgoing mail, packages, and courier shipments are handled accurately, securely, and on time. This position offers a stable Monday through Friday schedule, a professional team environment, and the opportunity to grow into a long-term role. Candidates who take pride in accuracy, confidentiality, customer service, and teamwork will be well positioned for success.

Key Responsibilities

- Receive, sort, and distribute incoming mail, parcels, U.S. Postal Service items, courier deliveries, and interdepartmental mail to the appropriate recipients and departments.
- Collect outgoing mail in a timely manner and prepare items for shipment using computer systems or service provider equipment.
- Process outbound courier shipments and maintain accurate mailing records, tracking logs, and shipment documentation.
- Perform accurate data entry related to mailroom activity, shipments, inventory, and administrative support needs.
- Monitor and control inventory of mailroom and shipping supplies to ensure materials are available for daily operations.
- Pick up and deliver supplies to designated locations as needed for mailing projects and perform other related duties as assigned.

Compensation and Benefits

- Pay: $20 per hour.
- Schedule: Monday through Friday, 8:00 AM to 5:00 PM.
- Job Type: Temp-to-Hire.
- Location: Lowell, MA.
- May have to float to Boston, MA occasionally to support the other branch (travelling compensated)

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Required Qualifications and Skills

- Manage daily incoming and outgoing mailroom operations with accuracy and urgency.
- Prepare, process, and track courier shipments using computer systems or provider equipment.
- Maintain shipping records, mailing logs, supply inventory, and related documentation.
- Support administrative and mailing projects through accurate data entry and dependable follow-through.

- High school diploma or GED equivalent required.
- 1 to 2 years of related experience preferred, including mailroom, shipping, receiving, FedEx, UPS, courier, or administrative support experience.
- Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
- Ability to handle confidential and highly sensitive materials appropriately.
- Strong communication skills and the ability to work effectively with individuals and teams.
- Ability to exercise sound judgment, follow ethical practices, and support conflict resolution when needed.
- Strong attention to detail with the ability to manage multiple functional tasks.
- Must be able to lift up to 50 pounds.

Preferred Qualifications

- Previous experience in a corporate mailroom, shipping department, courier environment, FedEx, UPS, or similar logistics support role.
- Familiarity with shipment tracking systems, mailing equipment, and inventory control processes.
- Strong customer service mindset with the ability to support internal departments professionally and efficiently.