Dental Financial Coordinator- Experienced Top Salary for Top Talent

Job Overview
EMA Dental Group is a well-established, multi-doctor practice in East Longmeadow, Massachusetts, seeking an experienced Dental Financial Coordinator to join our administrative team. This position is dedicated exclusively to administrative financial arrangements and accounts receivable playing a vital role in supporting our patients and clinical team. This role requires a strong understanding of dental insurance procedures, billing processes, and financial arrangements to support our administrative team.

Duties

1. Patient Financial Arrangements

Treatment Plan Financial Presentation

• Review the dentist’s treatment plan with the patient in understandable terms.
• Present estimated costs, insurance coverage, and patient responsibility .
• Explain phased treatment if applicable.

Payment Options

• Discuss payment methods (cash, credit card, check).
• Present third-party financing options (CareCredit, Cherry, etc.).
• Structure payment plans according to practice policy.

Financial Consent

• Obtain signed financial agreements before treatment begins.
• Ensure the patient understands financial policies and insurance limitations.

Insurance Estimates

• Provide accurate insurance benefit estimates.
• Verify deductibles, remaining benefits, and waiting periods.
• Explain that estimates are not guarantees.

Case Acceptance Support

• Work with the treatment coordinator to improve treatment acceptance rates .
• Address patient financial concerns that may delay treatment

2. Accounts Receivable Management

This focuses on money owed to the practice .

Patient Accounts Monitoring

• Track outstanding balances.
• Maintain an organized aging report (30 / 60 / 90+ days).
• Previous experience as a dental insurance/claims specialist is required
• Strong working knowledge of dental insurance plans and claim submission
• Experience with Eaglesoft software preferred
• Excellent organizational and communication skills
• Ability to work independently and manage a high-volume claim workflow
• Professional, patient-focused mindset

Why EMA Dental Group

• Established, respected practice with a strong reputation in the community
• Supportive, team-oriented work environment
• Role is focused—no chairside or front desk juggling
• Competitive compensation based on experience
• Long-term stability and opportunity to grow with the organization

Apply

Please your resume and cover letter to [email protected]

Learn more at: emadental.com

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Retirement plan

Work Location: In person