Healthcare Skills Training Instructor

POSITION: Healthcare Skills Training Instructor
FLSA: Exempt
Status: Full-Time

REPORTS TO: Senior Healthcare Skills Instructor

Position Summary: JVS’ Healthcare Skills Training programs are designed to support adults who are seeking entry level positions in retail/hospital pharmacy and sterile processing facilities. The curriculum incorporates employer feedback and is designed to assist students in passing the national certification exam. Populations served include refugees and immigrants, dislocated workers, individuals transitioning from public assistance, other low-income individuals with barriers to employment.

Under the direction of the Senior Healthcare Skills Instructor, this position develops and modifies contextualized curriculum and daily lesson plans for academic and/or job skill training programs, delivers training to participants, evaluates progress and skill attainment of individual participants on a scheduled basis, tracks outcomes, incorporates the JVS core skills into delivery of the program’s curriculum, and creates documents for submission to various stakeholders. Healthcare Skills Instructor is an active participant with funders or evaluators, employers, and is an active member of the skills training team and contributes programmatic outcomes.

Essential Job Functions:

Content Design and Delivery, Collaboration and Teamwork:

• Teach several Pharmacy Technician training classes that are already established
• Administer frequent cumulative tests, quizzes, and exams, and modify teaching strategies utilizing certification requirements to focus on areas of deficiency
• Deliver Central Sterile Processing training content
• Responsibilities for both training programs include:
• Meeting program goals and outcomes: (i.e.: establishing, tracking, and reporting on participant certification exam success, academic success, and student satisfaction
• Incorporating core competencies such as: study skills, organizational skills, time management, test taking, computer skills, soft skills, and critical thinking into all lessons
• Supporting students with enhancing their professional communication skills (written and verbal)
• Support and promote the mission and philosophy of JVS both internally and outside the agency
• Establish professional and collaborative relationships and with key stakeholders (participants, employers, partner organizations, funders)
• Take ownership of the instructor role and model professional behaviors in and outside the classroom
• Create a classroom environment where all students feel heard, can express ideas, learn and problem solve in creative ways

Accountability and Results Focused:

• Engage students through clear and supportive communication.
• Set course and professional behavior expectations, for all classes, at the start of the cohort.
• Track and meet program enrollment, retention, skill attainment, client satisfaction goals
• Deliver all subject matter in the curriculum with the goal of ensuring that students meet programmatic skill gains and outcomes
• Assign, edit and correct student work in a timely and ongoing basis
• Collaborate and communicate with key staff in a structured and on-going manner to insure student successes
• Assist with planning and implementation of cohort graduations, orientations and workshops
• Be flexible to individual learning styles, and set appropriate limits to ensure all students have an equal opportunity to learn
• Develop and modify curriculum based on the needs of participants, certification requirements and employer and funding partners
• Assist students in areas of difficulty and provide additional assignments/tutoring for students who will benefit from extra work
• Generate strategy and solutions in response to both unforeseen and planned changes, setbacks and challenges

Administrative/Communication Skills:

• Communicate regularly with supervisor to insure smooth delivery of services
• Resolve disagreements and conflict in a professional and productive manner
• Evaluate student progress on a regular basis, provide students with feedback regarding performance in class and address any obstacles that may be impeding progress
• Complete competency checklists and/or individual learning plans for each student verifying attainment of stated program competencies/skills
• Submit a class syllabus at the beginning of each cycle
• Develop daily lesson plans for each component and submit to supervisor for review
• Create emergency lesson plans and submit those plans at the beginning of each cohort
• Track and report attendance, homework completion, classroom participation and testing outcomes on a weekly/monthly basis
• Communicate with the supervisor and staff regarding any concerns that may impact students’ progress
• Complete program summary reports for employers, funders, JVS leadership and other stakeholders
• Perform other duties as requested

COMMUNICATION/REASONING DEMANDS:

• The ability to coordinate, analyze, organize, compile, compose and compute data and information
• The ability to organize, negotiate, guide, and instruct, speak, and give instructions to individuals.

Minimum Qualifications and Experience:

• AS degree required, BS in Education, Math, Science, or related field, CPhT preferred
• 2-3 years of workplace or related training/teaching experience
• Knowledge of the scope of duties for a Pharmacy Technician/Sterile Processing, desired
• Knowledge of adult learning theory
• Ability to deal tactfully and effectively with a diverse group of clients
• Demonstrated presentation and facilitation skills
• Strong Microsoft Office Suite skills
• Strong written and oral communication skills
• Ability to work in a diverse environment.
• Strong interpersonal, communication, and organizational skills
• Ability to work as part of a team as well as independently

Key Competencies:

• Instructional planning
• Instructional delivery
• Progress reporting /tracking
• Student skill attainment
• Promotes Agency
• Initiative
• Building Relationships, Collaboration and Teamwork
• Adapting to Change
• Accountability and Results Focused
• Communication Skills
• Cultural Competency and Respect
• Planning/Organizing

JVS CULTURE:
JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.

Jewish Vocational Service (JVS) is a non-profit, non-sectarian agency that is one of the largest providers of workforce development services in Greater Boston. Our mission is to: Empower individuals from diverse communities to overcome barriers to employment and begin building careers. Establish partnerships with employers to hire and train productive workforces.