Quality Performance Improvement Consultant

Requisition Number: 10753

Pay Range: $38.27 - $57.74 per hour

Location: 1035 Cambridge Street
Work Days: 8:30-5pm
Category: Professional and Management
Department: Performance Improvement
Job Type: Full time
Work Shift: Day
Hours/Week: 40
Union Name: Non Union

The Quality and Safety Department serves as a resource center to the organization to cultivate a culture of safety, eliminate preventable harm for all patients and staff, provide high value, equitable, evidence-based care, create an excellent care experience and to develop institutional capacity in improvement science and promote data driven decision making. Join our talented team to contribute towards the mission of our organization

The Quality Performance Improvement Consultant will be responsible for improving clinical and operational workflows to ensure safe, timely, efficient, effective, and patient-centered care. This role provides consultative PI and project management support for department-specific and complex, system-wide improvement initiatives.

Key Responsibilities:

Facilitate system-wide PI projects and manage all aspects of project coordination and reporting.

Serve as a consultant to assigned service line(s) and manage service line dashboards.

Identify and implement improvements in clinic workflows for population health.

Conduct data extraction, analysis, synthesis, and presentation to measure effectiveness and ensure sustainability of improvements.

Qualifications:

Experience: Leading from start to finish performance improvement projects (Lean, Six Sigma, IHI's Model for Improvement, Design Thinking). Certifications preferred. Background in healthcare preferred.

Education: Clinical or Master’s degree (e.g., Business Administration, Public Health, Healthcare Management) Preferred.

Skills: Exceptional data manipulation, analysis, and visualization skills (including pivot tables and statistical process control charts), documenting workflows utilizing tools such as Vizio or LucidChart; proven project management ability; excellent communication and facilitation skills with stakeholders at all levels.

Attributes:Team-oriented, collaborative, flexible, innovative, and empathetic to diverse patient and workforce needs.

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.