Manager of Research Operations and Integration

Factory Mutual Insurance
Norwood, MA

Manager of Research Operations and Integration at Factory Mutual Insurance summary:

Lead a small team to develop and execute research organization strategy, processes, and technical capabilities to deliver end-to-end value across research programs. Responsibilities include change management, technical information management, modeling methods and data strategy, research-to-business transition, program management support, and team capability building. Requires a graduate technical degree, 15+ years leading change in engineering/research organizations, strong stakeholder collaboration, and program/project budgeting knowledge.

Job Description:

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.

The Manager of Research Operations and Integration (ROI) leads a small group focused on developing and executing the research organization’s strategy and process for end-to-end value delivery. The Manager of ROI plays a critical role in establishing and strengthening the capabilities within the research organization that allow for consistent strategic planning, research program execution, budget management processes, and optimal transition of research knowledge into the business. The Manager of ROI will also be responsible for core technical functions and capabilities that support all research areas, including modeling infrastructure, standards, and others.

Change management: Leading efforts to implement business-focused processes and enhance organizational agility within research, emphasizing execution, strategy development, program and project planning, and budget management.

Technical information management: Overseeing the Technical Information Center which provides FM scientists and engineers with a fully developed, state-of-the-art technical reference library, resources and information, while ensuring the effective management of technical information to support research activities.

Business area management: Ensuring alignment between research goals and business objectives, and overseeing business area management.

Modeling methods: Supporting the definition of core simulation and modeling technical needs, establishing common modeling methods, and developing a data strategy.

Research transition: Supporting the effective and efficient transition of research products and information to key customers and stakeholders including Operations, Chief Engineers Group, Underwriting, FM Approvals, and Executive Management.

Technical Program Management Support: Establishing and sustaining processes to support the technical execution of research programs.

Organizational management and employee development: Supporting ROI team through leadership engagement, capability building, continuous improvement and talent development.

Qualifications:
  • Graduate Degree in Engineering, Computer Science, or related technical discipline

  • 15+ years of experience leading a significant change management effort within an engineering or research organization.

  • Driving transformational initiatives •Resilient and empathetic leadership style

  • Able to understand the connection of research to business value creation

  • Technical breadth and critical thinking

  • Able to define the appropriate level of process rigor for FM Research

  • Understand the basics of program, project, and budget management and support their application within FM Research

  • Work closely with the Strategy and Business Transformation team to establish project management skills within the research organization

  • Support the creation and execution of research area strategies

  • Strong ability to establish collaborative relationships with key stakeholders

  • Must have a valid passport and drivers license

The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, generous health, and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances, and much more!

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.

Keywords:

research operations, change management, technical program management, modeling and simulation, technical information management, research transition, strategy execution, engineering leadership, budget and portfolio management

Posted 2026-02-05

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