Front-of-House Manager

Goodnight Johnny's American Music Bar
Burlington, MA

Front-of-House Manager

Location: Goodnight Johnny’s American Music Bar

Hours: Wednesday–Sunday, 4:00 PM – 11:00 PM (plus Sunday Brunch 10:00 AM – 2:00 PM)
Reports to: General Manager / Owner

About Us

Goodnight Johnny’s is a vibrant neighborhood destination featuring live music, handcrafted cocktails, and a welcoming dining experience. With a rotating lineup of talented local bands, jazz musicians, pianists, solo artists, comedians, and a popular Sunday Brunch, we take pride in delivering outstanding hospitality and a memorable guest experience every night we’re open.

Position Summary

We’re seeking an experienced and energetic Front-of-House Manager to lead our service team, oversee nightly operations, and maintain our reputation for exceptional guest service. The ideal candidate is a natural leader with strong communication skills, attention to detail, and a hands-on approach to management, responsible for ensuring smooth nightly operations in a lively restaurant environment. This role combines leadership, organization, and hospitality expertise in a dynamic, music-filled, busy environment.

Key Responsibilities

  • Lead front-of-house operations during dinner service and Sunday brunch.
  • Hire, train, schedule, and evaluate bartenders, servers, hosts, and support staff.
  • Manage bar inventory, assist with ordering, and track usage and costs.
  • Maintain and optimize the performance of key systems:
  • OpenTable (reservations and seating)
  • Toast (POS and checks)
  • KickFin (tip distribution)
  • Slang (staff communication)
  • Support guest relations and resolve any service issues promptly and professionally.
  • Oversee closing duties on Thursdays, Saturdays, and Sundays.
  • Attend weekly management meetings on Wednesdays.
  • Work closely with Event and Catering Managers to schedule staff
  • Ensure compliance with safety, health, and labor standards.

Qualifications

  • Minimum 2 years of front-of-house management experience in a full-service restaurant.
  • Exceptional communication and leadership skills.
  • Strong ability to manage staff schedules, inventory, and service logistics.
  • Familiarity with restaurant management technology (Toast, OpenTable, etc.).
  • Availability during required closing shifts, weekends, and holidays.

Preferred:

· TIPS Certification

· CPR Certification

Compensation & Benefits

  • Pay range: $55,000 – $65,000 annually (depending on experience)
  • Shift meals and beverage perks
  • Paid time off after probationary period
  • Employee dining discount
  • Growth opportunities within a creative, locally focused hospitality environment

How to Apply

Submit your resume and a brief cover letter highlighting your management experience and qualifications to [email protected] Please include “FOH Manager” in the subject line.

Pay: $55,000.00 - $65,000.00 per year

Benefits:

  • Paid time off

Work Location: In person

Posted 2026-02-09

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