Pool Deck Supervisor

Goldfish Careers
Westford, MA

Job Title: Deck Supervisor

Reports to: Assistant General Manager – Wet Side

FLSA Status: Part-time Non-Exempt

Summary: Manages assigned shift including supervision of on-deck employees, maintenance of pool environment and interaction with students and parents. Performs as an expert on all levels of the GSS curriculum. Demonstrates thorough knowledge of GSS policies and practices.

Duties and Responsibilities include the following:

  • Provides leadership, discipline, and constructive feedback to instructors and deck assistants to ensure quality delivery of the Goldfish Swim School curriculum.
  • Conduct daily pre-shift meetings and prepare the deck for the shift.
  • Conducts periodic evaluations of instructors and deck team.
  • Interacts with parents/guardians to discuss student progress. Acts as a GSS “ambassador” to ensure customer satisfaction.
  • Completes daily Deck Supervisor logs on assigned shift and monitors the children’s attendance.
  • Coordinates tasks required to ensure the cleanliness of the pool facility.
  • Helps arrange for replacements for absent employees.
  • Maintains the appropriate levels of chemicals for the pool environment.
  • Act as substitute swim instructor when necessary.
  • As a member of the deck supervisor team, suggests areas for improvement and implements corrective action through in-service’s or other training.
  • Participates in training/in-services as required.

Safety Standards: The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition here are some additional safety precautions and procedures we follow:

  • Our pools are disinfected with chlorine to provide the safest swimming environment
  • The CDC states that proper operation, maintenance and disinfection of the water with chlorine should remove or inactivate the virus
  • Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus.
  • Industry experts note that indoor pools are far superior at minimizing virus transmission than most indoor spaces.

Education/Experience:

High school diploma or GED. Previous swim instruction experience desired. Experience as a youth sports instructor/coach, camp counselor, and/or teacher preferred.

Work Environment:

While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Certificates and Licenses:

Lifeguard, CPR, First Aid and AED certification required. In the result that the certification lapses or expires, Deck Supervisor will be removed from the assigned station until a current certification can be obtained.

Posted 2026-02-23

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