Service Sales Representative

Xylem
Lowell, MA

: Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. We're Hiring a Service Sales Representative in NH/Maine/Eastern MA If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark ! THE ROLE: The Service Sales Representative will be responsible for maximizing the financial performance of their territory by expanding the rental and sales of Xylem products and services. In this role, the incumbent will also utilize strong technical and product knowledge will solve customer fluid handling programs and increase company business through the development of pumping systems, products, aftermarket sales and services in the markets we serve. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits. CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Maximize the financial performance of the region by expanding the sales of Xylem products and services.
  • Establish new accounts while maintaining and increasing the sales volume of territory accounts and territories in compliance with all company policies, instructions, and directives. This includes aggressively soliciting orders through cold calling, developing construction marketing data leads, answering incoming requests and all other means possible.
  • Prepare and assist with various sales reports. This includes sales audits, bids, proposals, quotes, workload analysis, sales forecasts, territory potentials, call programs and routes, call reports and expense reports. Also submit any special reports regarding the operation of the territory, acceptance of products, or competitive conditions as may be required.
  • Attend and participate in sales meetings, training programs, sales blitzes, committee activities, conventions and trade shows as directed. Participate in other worthwhile community activities as public relations asset to the company.
  • Assist in the field training of any sales representative as requested.
  • Participation in Xylem Watermark volunteer activities
QUALIFICATIONS:
  • Bachelor's degree in related field or equivalent combination of education and experience.
  • 4+ years' sales or service sales related experience (industrial or wastewater treatment preferred).
  • Experience with high- volume selling.
  • Knowledge of mechanical and pumping designs; hydraulic, pneumatics, water flow, diesel, gas, and electric motors in related field of pumps, pumping systems, wastewater treatment preferred.
  • Experience related to Food, Beverages, Pharmaceutical or electronics industries preferred
  • Previous experience in the use of CPQ or other CRM's is required.
  • Effective interpersonal skills with customers, employees, and management team.
  • Ability to effectively communicate verbally and in writing.
  • Strong teamwork and organizational skills with the ability to multi-task.
  • Ability to demonstrate effective negotiation and influencing skills along with knowledge of selling practices and techniques.
  • Proficiency in Microsoft Office products and the use of computer applications.
  • Ability to meet and continuously maintain authorization to operate a company vehicle.
DAY IN THE LIFE: In this role, the working environment is both in office and visiting customer job sites as well as a shop environment. This position requires the ability to safely and effectively operate a company vehicle for extended periods of time throughout cities, job sites, major highways and interstates (including tunnels and bridges) and in all weather conditions. The standard weekly job hours are 40 hours and the travel requirement is 10-20%. This position requires the new hire to lift up to 70 lbs. SALARY: Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement. Salary range: $72,300.00 - $130,100.00 Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Posted 2026-07-23

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