Residential Service Plumber
Job Description
Job Description
New Era Plumbing & HVAC – Dracut, MA
At New Era Plumbing & HVAC , we believe in more than just fixing pipes and heating systems—we believe in building careers, serving our community, and creating opportunities for growth. As a family-owned business, we are dedicated to supporting our team, treating customers like neighbors, and delivering premium plumbing and heating service .
What We Offer:
- Competitive Pay : $40–$50 per hour (based on experience) + performance bonuses
- Stability & Growth : Year-round work, not seasonal
- Benefits : Health insurance, 401(k), paid vacation, and your birthday off (paid!)
- Training & Support : Ongoing technical and professional development
- Culture : A supportive, faith- and family-driven environment where your skills are valued
What You’ll Do:
- Diagnose and repair residential plumbing and heating systems
- Provide exceptional customer service and clear communication in every home
- Educate customers on options, repairs, replacements, and memberships
- Follow company procedures, safety standards, and maintain a professional appearance
What We’re Looking For:
- Valid driver’s license & clean driving record
- 5+ years of residential plumbing/heating service experience (required)
- Ability to pass a background check
- Strong communication and customer service skills
- A team player with a positive, coachable attitude
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Experience:
- Residential Plumbing Service: 5 years (Required)
- Customer service: 3 years (Preferred)
Work Location: On the road
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