Senior Portfolio Manager - Condominiums

Overview
Mercantile Property Management is seeking an experienced Senior Portfolio Manager to oversee the day-to-day operations of a portfolio of residential communities in Southeastern Massachusetts and Cape Cod. This role requires a proactive leader who can manage financials, property administration, maintenance, and community relations while ensuring exceptional service and compliance with company standards. The person in this role is a key player in our organization. You will drive innovative solutions, foster strong relationships within the industry, and contribute to the overall success of the communities we manage.

Duties

• Prepare annual operating budgets aligned with client goals.
• Develop and distribute board meeting packages (5–7 days before meetings).
• Review and report monthly financial variances.
• Attend and guide monthly evening Board meetings (average 4–6 per month).
• Manage annual insurance renewals (beginning 90 days before expiration).
• Ensure compliance with purchasing and invoicing policies.
• Oversee preventative maintenance programs and timely completion of work orders.
• Conduct regular property inspections and enforce safety regulations.
• Handle on-call responsibilities on a rotating weekly schedule.
• Supervise and forecast capital projects for assigned communities.
• Negotiate and manage service contracts to meet quality and timeline standards.
• Maintain relationships with vendors and outside professionals (legal, accounting, tax).
• Approve payments for completed work and review owner files for accuracy.
• Train, supervise, and develop site staff; conduct annual performance reviews.
• Collaborate with customer service to ensure clients have a positive experience.

Qualifications

• Minimum 3 years of experience in Residential Condominium Management .
• Industry certifications (CMCA, AMS, PCAM) preferred but not required.
• Strong leadership, organizational, and communication skills.
• Ability to attend evening meetings and manage multiple priorities.
• Valid driver’s license required.

Why Join Us?

At Mercantile Property Management, we take pride in maintaining the highest standards and consistently exceeding client expectations. This is an excellent opportunity for a seasoned professional to lead a dynamic portfolio and make a meaningful impact in the communities we serve.

Salary commensurate with experience.

Apply Today: Send your resume and cover letter to [email protected].

Job Type: Full-time

Pay: $85,000.00 - $90,000.00 per year

Benefits:

• 401(k) 3% Match
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person