Senior Services Municipal Assistant

EMPLOYMENT OPPORTUNITY

Town of Lexington

We are currently accepting applications for a grant funded non-benefits eligible position of:

Senior Services Municipal Assistant

Hourly Rate: $24.25

10-12 hours/week

Non-benefited position

The REQUIRED Town of Lexington application must be received in the

Town’s Human Resource Department.

GENERAL SUMMARY:

Under the general supervision of the Senior Services Director or designee, the Senior Services Municipal Assistant will work closely with Senior Services staff to support the needs of the Human Services Department as they relate to program and service provision to seniors and other community members. The Assistant will also support the promotion and outreach activities of the Department.

ESSENTIAL JOB FUNCTIONS:

¨ Provide customer service with phone calls and walk-ins. Assist seniors to sign up for programs and access services.

¨ Support Senior Services Coordinator and Department Assistant on program promotion, coordination, reminders, and logistics.

¨ Performs other basic office functions such as processing incoming and outgoing mail, maintaining files and records, and troubleshooting office equipment.

¨ Communicate with the custodial staff regarding programming needs as they arise.

¨ Support and participate in events in the Community Center, as requested.

¨ Other duties as assigned.

SUPERVISORY RESPONSIBILITY:

None.

MINIMUM EDUCATION & EXPERIENCE:

High School Diploma required. Associate’s degree or equivalent preferred. Bi-lingual, Mandarin/Cantonese preferred. Broad knowledge of social services with 1-2 years’ experience working in the field. Previous education and/or experience with seniors preferred

ADVANCED EDUCATION & EXPERIENCE:

None.

QUALIFICATIONS:

A strong commitment to the principles of diversity, equity, and inclusion as cornerstones of excellent public service.

The ability to analyze problems, identify alternative solutions, project consequences of proposed actions, and recommend courses of action.

The ability to work successfully as a team member with good judgment, interpersonal and customer service skills.

Excellent oral, written, and digital communications skills. Experience preparing presentations and speaking in front of groups.

Knowledge of local, state and federal rules and regulations.

Preferred qualifications include a familiarity with social media, technology, and Canva to promote programs and events.

WORKING CONDITIONS & PHYSICAL DEMANDS:

Office and administrative duties are conducted in normal office environment, not subject to extreme variations of temperature, noise, odors, etc. Work is subject to frequent interruptions with demands that may require immediate response.

Office work generally includes physical activities such as moving, reaching, pulling, grasping, bending, and transporting materials and other items (of 25 pounds or less) around the office. Preparing spaces for meetings / programs/ events is sometimes part of this role. Use of phones, computers, meeting room technology, and other types of small office equipment is required for this position. Must be able to remain in a stationary position for long periods of time.

The Town of Lexington has a strong commitment to Diversity, Equity, and Inclusion and we are actively seeking candidates who bring new voices and lived experiences to our organization.

This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.

The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

APPLICATION PROCESS

All applicants are required to complete a Town application form, available from the Internet at emailing [email protected], calling (781) 698-4590 or by visiting the Human Resources Department. Resumes may be attached to the application form as additional information but cannot serve as a substitute for completing the required application form.

CORI screening required.

The Town reserves the right to modify the application deadline, and/or accept applications after the deadline, to best serve the interest of the community.

After the deadline all applications will be reviewed, and the most highly qualified candidates will be invited to one or more interviews. All applicants will be notified of their standing in the process as soon as a decision has been made regarding their individual application.

Individuals who need accommodation in order to participate in this process should contact the Human Resources Department.

Questions regarding this hiring process should be addressed to the:

Human Resources Department

Town of Lexington

1625 Massachusetts Avenue

Lexington, MA 02420 (781) 698-4590

Job Type: Part-time

Pay: $24.25 per hour

Expected hours: 12 per week

Work Location: In person