Legal counsel employment law

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

We are seeking a motivated and experienced US employment attorney to join our Global Employment Law team to support the continued growth of the company. The role will be located in Massachusetts, US and will report to the Director, Legal – Global Employment.

The position will represent the company in all stages of US employment litigation, oversee legal investigations in collaboration with our workplace investigations team and rovide legal advice and counsel to the Global People Team and other key internal stakeholders in on employment law matters. This is an important opportunity to play a pivotal role in ServiceNow’s expanding legal team and to work on challenging legal issues in an exciting, fast-paced environment.

What you get to do in this role:

• Help us build a culture of high performance and great inclusion.
• Deliver business oriented, risk-based advice and counsel on the full range of employment law issues including: hiring, dismissals, employee relations issues, workplace investigations, restructurings, contingent workforce issues, compensation and benefits, leaves of absence, future of work planning, and work impacting inclusion and culture. Fully understanding the legal requirements is the starting point – treating people fairly and creating an amazing working environment is the end point.
• Manage legal strategy for responses to administrative agency charges and inquiries, pre-litigation dispute resolution, and state and federal employment litigation.
• Help build out our employment litigation protocols and practices to be best in class.
• Direct prompt and thorough investigations into allegations of improper workplace conduct, in partnership with investigators from ServiceNow’s Global People, Ethics & Compliance, Global Litigation, Employee Relations, and Workplace Investigation teams.
• Partner with ServiceNow’s Global People Team to create scalable and compliant policies and processes consistent with our values.
• Develop and deliver best in class employee related trainings.
• Partner with other members of the Global Employment Law team on global projects.
• Deliver practical guidance to ServiceNow’s Global People Team in relation to all applicable state and federal employment laws, monitor employment law developments, and ensure the company’s practices and policies are compliant, solvent, and ethical.
• Contribute to and influence the development of ServiceNow’s own Legal Services Delivery products, where we envision, create and deploy workflows on the Now Platform to make our team and our customers’ Legal Departments more effective. In short, help us make the world of work, work better for people.

To be successful in this role you have:

• A strong work ethic, exceptional judgment, and uncompromising integrity
• A law degree with strong academic credentials
• Current membership in a US state bar in good standing
• 6+ years of relevant legal experience practicing employment law at a top law firm and/or in-house legal department of a global company; high tech experience a plus. In house experience strongly desirable; deep employment litigation experience strongly desirable; collective and class action experience a plus; trial experience a plus
• Excellent interpersonal skills and proven ability to build strong and deep working relationships with internal stakeholders over multiple geographical locations
• Ability to understand complex issues, assess risk and provide concise, actionable, business-focused legal and risk mitigation advice and counsel
• A practical, proactive, collaborative and business-focused approach to problem solving with the ability to make sound decisions and exercise good judgement
• Ability to work independently and under pressure, and to handle multiple competing tasks simultaneously and thoroughly to closure in a fast-paced environment
• Demonstrated a global mindset and sensitivity to all cultures
• Fluency in English
• Ability to travel throughout the Americas as needed (annually up to 20%)

For positions in this location, we offer a base pay of $153,900 - $269,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.