RESIDENT DISTRICT MANAGER - POTENTIAL NEW BUSINESS - SPRINGFIELD, MA

Compass Corporate
Pittsfield, MA

Job Description

Job Description

Salary: $120000 - $140000

Other Forms of Compensation: Medical, Dental, Vision, 401K and PTO. Bonus potential up to 25%

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

RESIDENT DISTRICT MANAGER - POTENTIAL NEW BUSINESS - SPRINGFIELD, MA

Working as a Food Service Resident District Manager (RDM) , you will serve as our point of contact for the client as well as lead the team and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission.


Key Responsibilities:

  • Leads, manages, and encourages a complementary team at a large account, with the goal of providing top-notch service to the clients, guests and community
  • Drives and develops self and team towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.)
  • May serve on the district leadership team and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
  • Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from team members and partners
  • Cultivates a culture of transparency, understanding, education, safety, and accountability at the account
  • Serves as the representative/brand ambassador within the district and community; attends key client and community events
  • Ensures the needs of the clients are met or exceeded, retain the account, find cross-sell opportunities, and assist in the rebid process as directed
  • Supports functional areas of operation, including but not limited to safety, marketing, nutrition, and culinary
  • Ensures adherence to local, state, federal, and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
  • Maintains compliance regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time
  • Champions development within the account; conducts performance evaluations, along with succession planning, has full understanding of all roles within the operation
  • Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes
  • Ensures consistent and fair administration of al policies and procedures

Required Qualifications:

Educational minimum - Bachelors Degree

Preferred Qualifications:

  • Five (5) years of experience in leadership management and customer service industry, with oversight of a minimum of three-hundred employees or similar size.
  • Is proficient in all aspects of food service management with a proven track record of success
  • Has a consistent record of leading a business and a team, strong customer service, and good business and financial proficiencies
  • Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills
  • Champions the inclusive approach, and is proactive, positive, professional, and resilient
  • Excellent computer skills and proficiency with Microsoft Office Suite and POS software
  • Occasional travel required in this position
  • large commissary/production experience in urban environment.

Apply to Compass Group today!

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

-usa.com/wp- content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf

Certain positions may require Florida Level 2 background screening. Details:

Req ID: 1496616

Compass Corporate

SHAHID C IBRAHIM

[[req_classification]]

Posted 2026-05-16

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