Front Desk Staff (Part-Time)

Job Description

Job Description

Front Desk Staff (Part-Time)

New England Academy of Gymnastics

Location: Marlborough, MA
Job Type: Part-Time

New England Academy of Gymnastics is looking for a friendly, organized, and dependable Front Desk Associate to join our team! If you enjoy working with people, providing excellent customer service, and being part of a fun, family-oriented environment, we'd love to meet you.

As the first point of contact for our families, you'll play an important role in creating a welcoming experience for every child and parent who walks through our doors.

Schedule

• Part-time
• Afternoon, evening, and weekend hours
• Flexible scheduling available
• Ideal for students or individuals seeking supplemental income

What You'll Do

• Welcome families, students, and visitors with a friendly and professional attitude.
• Answer phones and respond to emails in a timely manner.
• Assist families with class registration, enrollment, and account questions.
• Process payments and maintain accurate customer records.
• Schedule make-up classes and update student accounts.
• Provide information about classes, camps, birthday parties, and special events.
• Assist coaches and management with daily administrative tasks.
• Maintain a clean, organized, and welcoming front desk and lobby area.
• Help ensure smooth daily operations and deliver exceptional customer service.

Qualifications

• Previous experience in customer service, reception, front desk, retail, hospitality, or administrative support is preferred.
• Strong communication and interpersonal skills.
• Comfortable using computers and learning new software.
• Excellent organizational and multitasking abilities.
• Professional, dependable, and detail-oriented.
• Ability to remain calm and friendly in a fast-paced environment.
• High school diploma or equivalent preferred.

What We Offer

• Paid training
• Flexible part-time schedule
• Supportive and positive team environment
• Opportunities for growth and advancement
• Employee discounts on programs (if applicable)
• A fun workplace where you help children and families every day

Ideal Candidates

This position is a great fit for:

• Receptionists
• Administrative assistants
• Customer service representatives
• Retail associates
• Office assistants
• Hospitality professionals
• College students
• Anyone who enjoys working with children and families in a fast-paced, team-oriented environment

If you're organized, personable, and passionate about providing outstanding customer service, we'd love to have you on our team.

Apply now at New England Academy of Gymnastics!

New England Academy of Gymnastics is a 12,000 sq.ft. gymnastics club in Marlborough, MA. offering a world class training facility including spring floors, in-ground pits, trampolines, men's and women's apparatus and more.

Company Description

New England Academy of Gymnastics is a 12,000 sq.ft. gymnastics club in Marlborough, MA. offering a world class training facility including spring floors, in-ground pits, trampolines, men's and women's apparatus and more.