Quality Manager

Quality Manager – Xico Lighting

Location: Woburn, MA | Type: Full-Time | On-Site

Light matters — and so does quality.

At Xico Lighting, we believe great lighting starts with people who care about doing things right. As part of the 3LED Group, we design and manufacture architectural lighting systems that combine performance, beauty, and precision. Our products illuminate extraordinary spaces around the world — and we’re growing fast.

We’re looking for a Quality Manager who brings both technical expertise and exceptional communication skills — someone who can connect with teams, build trust with customers, and champion quality as a shared commitment across the organization.

Your Role:

You will be the voice and advocate of quality within Xico Lighting. This means not just ensuring products meet standards, but that customers feel the difference our quality makes. You’ll collaborate daily with engineering, operations, design, and customer support to anticipate issues before they arise, solve problems quickly, and keep everyone aligned around the same goal: delivering excellence.

• Lead and strengthen the company’s quality management system, driving a culture of accountability and continuous improvement.
• Act as the primary quality contact for key customers — ensuring their needs are understood, met, and exceeded.
• Partner with engineering and production teams to communicate issues clearly and drive timely root cause and corrective actions.
• Develop, train, and motivate inspection and assembly teams to take ownership of quality at every stage.
• Translate technical information into clear, actionable communication across departments.
• Track and present quality metrics, using data to tell the story of progress and opportunity.
• Coordinate supplier quality processes, incoming inspections, and product validations.

About You:

You’re a confident communicator who enjoys working across functions and building relationships. You bring a balance of technical know-how and emotional intelligence — able to read a room, guide a conversation, and bring people together to solve problems.

• Bachelor’s degree in Engineering, Quality, or related discipline.
• 5+ years of experience in manufacturing or product-based quality management (lighting, electronics, or optics preferred).
• Great listener and communicator — comfortable with customers, production teams, and executives alike.
• Ability to simplify complex technical topics and drive decisions through clarity and collaboration.
• Knowledge of quality systems, audits, and data-driven analysis (ISO, SPC, CAPA, PPAP, etc.).
• Continuous improvement mindset and a passion for making things better every day.

Why Join Xico Lighting:

• Be part of a fast-growing company that combines design, engineering, and manufacturing under one roof.
• Join a collaborative culture where quality, customer satisfaction, and innovation are shared priorities.
• Competitive compensation with bonus opportunity, 401(k) matching, and comprehensive benefits.
• Opportunities for professional growth across the 3LED Group — a family of brands shaping the future of light.

If you’re energized by great communication, teamwork, and the pursuit of excellence — we want to meet you. Bring your expertise, your curiosity, and your passion for creating a customer experience defined by quality.

About Xico Lighting:

Designing Light That Moves People. At Xico Lighting, we don’t just build lighting — we craft experiences that elevate how people see, feel, and perform. We believe that light is one of the most powerful tools in architecture, and our mission is to push the boundaries of what’s possible with precision-engineered, beautifully designed, human-centric lighting systems.We’re a team of designers, engineers, and makers united by a shared obsession: making light work smarter, look better, and feel more natural. From our breakthrough circadian technologies to our architectural-grade linear systems, everything we build is designed with intention — to bring elegance, simplicity, and performance to modern spaces.We work fast, think rigorously, and execute with craft. Our culture is built on curiosity, respect, and the belief that great ideas can come from anywhere. We believe in empowering talent — giving people the tools, trust, and autonomy to own their impact.