Unit Secretary, North Pavilion 4/5, 24 Hour, Nights

UMass Memorial Health
Worcester, MA

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status

Non-Exempt

Hiring Range

$19.74 - $30.80

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations .

Schedule Details

Holidays - Every Other Holiday, Monday through Friday, Weekends - Every Other Weekend

Scheduled Hours

11p-7a

Shift

3 - Night Shift, 8 Hours (United States of America)

Hours

24

Cost Center

10020 - 1545 PAV 4 and 5

Union

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Performs a variety of clerical activities necessary for the efficient functioning of patient care unit and related duties.

I. Major Responsibilities

  • Serves as unit receptionist, directs patients, visitors and others. Answers telephone and intercom. Takes and relays messages. Refers unusual or questionable situations to supervisor or others.
  • Uses pneumatic tube system, dumb waiter, and receives and transmits messages. Arranges for specimen transport.
  • Transcribes physician orders. Enters orders into entry system according to standard procedure. Utilizes down time procedures when indicated.
  • Duplicates reports, mails and distributes same. Prepares and maintains patient charts and kardexes. Assembles medical records. Files reports and other documents such as laboratory and radiology reports and other information in appropriate part of medical records. Charts temperatures, pulses, blood pressures, weights and respiration. Prepares diet sheets. Ensures completeness of charts and chart documents. Collates medical records according to standard procedure. Assists physician or others in procuring medical records.
  • Schedules patients for consults and diagnostic and therapeutic services. Ensure appropriate transportation to scheduled appointments utilizing services of ancillary departments. Ensures preparation of charts, rooms, ambulances and other services as required or directed.
  • Obtains past medical records, prepares transfer and discharge charts, prepares documents to accompany departing patients, and arranges patient transportation.
  • Maintains censuses with admissions, transfers and discharges.
  • Arranges admission, transfer, discharge for patients.
  • Enters, maintains, and retrieves computer information. Orders and maintains equipment and supplies. Maintains work area in neat and orderly fashion.
  • Maintains unit log as necessary. May be required to provide supply and dispatch services.

Standard Staffing Level Responsibilities

  • Complies with established departmental policies, procedures and objectives.
  • Attends variety of meetings, conferences, seminars as required or directed.
  • Demonstrates use of Quality Improvement in daily operations.
  • Complies with all health and safety regulations and requirements.
  • Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
  • Maintains, regular, reliable, and predictable attendance.
  • Performs other similar and related duties as required or directed.

II. Position Qualifications

All responsibilities are essential job functions.

License/Certification/Education

Required:

  • Equivalent to high school plus additional specialized training.
  • Knowledge of a variety of office procedures, operation of office equipment such as computer.

Experience/Skills

Required:

  • Ability to handle multiple priorities and effective communication.
  • 3 to 12 months experience.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands And Environmental Conditions

Work is considered sedentary. Position requires work indoors in a normal office environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.
Posted 2026-02-09

Recommended Jobs

Order Fulfillment Specialist

Solar Cannabis Co.
Somerset, MA

JOB TITLE: Order Fulfillment Specialist AUTHORITY & SUPERVISION:   ~ Reports directly to the Assistant Facilities and Logistics Manager, with additional oversight by the Senior Facilities Invent…

View Details
Posted 2026-01-28

Accounts Payable Coordinator

The Vertex Companies, Llc
Weymouth, MA

Company Description The Vertex Companies, LLC (VERTEX) is a global $150M professional services firm that offers integrated forensic consulting, expert witness services, construction project advi…

View Details
Posted 2026-02-04

Program Mgmt Sr Director-ProdDev

Oracle
Boston, MA

Job Description As a regional manager, you will provide strategic and operational leadership for a team of Technical Program Managers driving large-scale data center construction and network bu…

View Details
Posted 2026-02-08

Senior Financial Data Systems Analyst

2Life Communities
Boston, MA

Senior Financial Data Systems Analyst Job Description 2Life Communities provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment…

View Details
Posted 2026-01-16

Front-of-House Manager

Goodnight Johnny's American Music Bar
Burlington, MA

Front-of-House Manager Location: Goodnight Johnny’s American Music Bar Hours: Wednesday–Sunday, 4:00 PM – 11:00 PM (plus Sunday Brunch 10:00 AM – 2:00 PM) Reports to: General Manager / Owner…

View Details
Posted 2026-02-09

Home Care Coordinator

Griswold Rabinovitz Division
Shrewsbury, MA

Care Coordinator Shrewsbury, MA | Full-Time Griswold Home Care - Shrewsbury Office Be the First Connection—and Trusted Support—for Families in Need Griswold Home for Worcester County is seeking a…

View Details
Posted 2025-10-17

History Tour Pub Crawl Guide

Boston Crawling
Boston, MA

Job description History Tour Pub Crawl Guide Position: Boston Crawling is looking for fun, entertaining people to lead our History Tour Pub Crawls. As a Guide, you'll take visitors from around …

View Details
Posted 2025-04-09

ASSISTANT DIRECTOR, FINANCIAL AID, Sargent College, Academic Services

Boston University
Boston, MA

Boston University Sargent College of Health and Rehabilitation Sciences is one of the country’s leading schools of health and rehabilitation sciences. Home to more than 1,200 undergraduate and 575 gr…

View Details
Posted 2025-09-19

Merchandiser (Full Time)

Red Bull
Northampton, MA

The Full-Time Merchandiser (FTM) is ensuring proper level of Red Bull products is stock, maintained, displayed and rotated correctly in large and small format stores.  The primary role of the Merchan…

View Details
Posted 2026-01-06

Chemsearch FE - Territory Sales Representative - Boston, MA

Chemsearch FE
Brockton, MA

          Boston , MA     IT’S TIME TO GROW YOUR CAREER!   ABOUT CHEMSEARCH FE We are a facility resource management company with over 100 years of experience. Chemsearch FE is an indus…

View Details
Posted 2026-01-14