Office Manager | CSA

Job Description

Job Description

Why Work for Gandara :

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

Benefits:

• Retirement Plan 403(b)
• Health, Dental, Vision, Pet and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement

Additional Benefits:

• Career Growth Opportunities
• Culturally Diverse population
• Clinical Licensing Support

Job Title: Office Manager

Work Location: Holyoke, Ma.

Holyoke MA

*Bilingual Candidates Encouraged to Apply

*EOE M/F/D/V

*Union/Non-Union

DUTIES AND RESPONSIBILITIES

• Oversee and ensure the smooth running of daily office activities and operations.
• Provide general administrative support, manage filing systems, and handle correspondence.
• Support/Organize and schedule meetings, appointments, and events for staff and management.
• Responsible for greeting new employees, vendors, and providers in a courteous and professional manner.
• Responsible for data entry functions as requested by Management.
• Be willing to travel to and from various agency sites in order to execute/conduct business assignments.
• Performs other related duties and responsibilities as assigned by Supervisory Staff.

Administrative Responsibilities/Record Keeping

• Attends scheduled Leadership meetings with the Operations Manager.
• Manage office budgets and expenditures, process invoices, and track expenses
• Supervise and support administrative staff.
• Provide support with statewide case audits to ensure compliance with company policies and regulatory requirements based on the state specification guidelines.
• Collect, track, and report statewide training data for Performance Qualification case reviews.
• Maintain and update the statewide training schedule and curriculum per the program guidelines specification.
• Analyze data, reports, contracts, and other documents and take appropriate action as needed.
• Communicate verbally and in writing all necessary information

Minimum Qualifications:

• Associates or Bachelor’s degree in office management or related field preferred, but a High school diploma is minimally required.
• Must be flexible to work beyond established office hours as needed.
• Must have excellent organizational and interpersonal skills.
• Strong analytical, organizational, and planning skills are required.
• Bilingual skills in Spanish-English
• Advanced knowledge of Microsoft Office Programs and comfortable learning new technical systems as needed.
• Ability to organize, prioritize, and work under extreme work pressure, heavy workloads, and deadlines.
• Positive attitude, good work ethic, and cultural awareness.
• Good interpersonal and communication skills.
• Must be team-oriented.

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training