Parent Coordinator

Brockton Area Multi-Servi
Massachusetts

Job Description

Job Description

Part Time (30hrs)

Are you a parent or caregiver of a child with mental, emotional or behavioral difficulties? Then this may be the job for you. Parent Coordinators at BAMSI provide support, information, education and advocacy to parents/caregivers of children with serious mental, emotional and/or behavioral challenges. You will help strengthen families and reduce their isolation by empowering families with information and assist them in working with local service providers including the educational system.

For this position, you must have experience as a parent or caregiver of a child with mental, emotional and/or behavioral difficulties.

Responsibilities:

  1. Respond to all referrals within 48 hours.
  2. Assist parents/caregivers with the following:
  • Locating resources and available services.
  • Attending care plan, court and other meetings when time allows.
  • Completing and filing of service applications or other paperwork, as needed.
  1. Facilitate monthly support group meetings following the PIN group guidelines.
  2. Attend school meetings to provide support.
  3. Collaborate with agencies, schools, and the community to advocate for the needs of families with children who have mental health needs.
  4. Asist in planning, promoting and participating in PIN’s special events.
  5. Develop and Maintain Parent Support Group Training Topics and Curriculum for use by all Parent Coordinators.
  6. Work in the PIN office one day a week and the local DMH/FRC/Crisis office once a month.
  7. Outreach to southeast area mental health providers, schools and pediatricians.
  8. Attend staff meetings and trainings as required by BAMSI and local parent advocacy groups.
  9. Provide information about your work through completion of weekly and monthly reports.
  10. Perform duties in accordance with agency/program policies and procedures.
  11. Execute duties to reflect reasonable safety standards. Universal/standard precautions must be utilized and training obtained in areas that constitute risk.
  12. Perform other related work duties as needed or as assigned by supervisor or designee.
  13. Perform all duties in a professional manner

Qualifications:

  • Must have lived experience as a parent or caregiver of a child with mental, emotional and/or behavioral difficulties.
  • Knowledge of and experience navigating community resources in at least one of the following designated work areas: CBHI/Masshealth, Department of Mental Health Services, Crisis Intervention Services, Family Resource Centers and the special education system for children with mental health needs across Southeastern Massachusetts. Must have the ability to guide families professionally through the systems.
  • Must have the ability to respond to and support families during heightened stress and crisis.
  • Must have excellent communication (written/verbal), organizational, and interpersonal skills.
  • Must possess basic computer skills and a home office space with a working computer or laptop.
  • High School Diploma or equivalency, Associate's Degree or higher is preferred.
  • Drivers license in state of residence and satisfactory driving record required
Posted 2025-08-28

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