Vice President, Transformation Leader
- Lead the team responsible for the operational excellence initiative to transform project operations, IT infrastructure, and SG&A teams
- Serve as a thought leader on automation and AI opportunities and as a key business partner for the operational leadership team
- Run efficient and effective project operations, leveraging the Agile and 4-D frameworks, and focused building and executing with quick, nimble and well-organized teams
- Collaborate with C-suite and board executives, presenting progress and strategic plans
- Over time, expand responsibilities to areas like new product roadmaps and artificial intelligence adoption
- Key leader driving the operational transition to an AI-centric professional services organization inclusive of both consulting operations and SG&A
- Act as a strategic partner to the business, driving initiatives that align with key objectives and ensuring cross-functional stakeholder alignment.
- Develop a change management plan for implementation of transformation projects
- Ability to understand the unique drivers and leverage points for project operations within a consulting environment
- Experience implementing margin recapture strategies across the areas of pricing, scoping and project management
- Managing offshore strategies, including planning and setting up teams to achieve long-term success
- Ability to mix SOPs/policy with incentives and supporting data to achieve desired results
- Analyze desired outcomes and develop KPIs at the individual workstream and overall initiative level
- Report and update senior leaders on the progress and impact of each transformational activity
- Flexibility to learn as the projects evolve and pivot quickly if desired outcomes are not achieved
- Collaborate with IT and data science professionals to develop an enterprise-wide data strategy to ensure proactive deployment and execution of technology (internal and client-facing) and minimize technical debt across the environment (infrastructure and applications)
- Identify and enact AI solutions to improve operational quality, speed and scalability.
- Strong technical skills, including knowledge of data structures and cloud-based data tools.
- Experience with agile processes and rolling out technical platforms to teams and organizations.
- Excellent communication and interpersonal skills, with the ability to present to C-suite and board executives.
- Self-motivation and a proactive approach to identifying and seizing opportunities.
- Ability to work independently in a dynamic, fast-paced environment.
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