Physical Therapy Front Desk Admin Assistant

Dedham Health & Athletic Complex
Dedham, MA
Physical Therapy Front Desk Admin Assistant Location Dedham, MA : The Front Desk/Receptionist performs all clerical and administrative duties for the medical office, including answering incoming telephone calls, greeting patients in a friendly manner, scheduling and confirming appointments, collecting copay/patient balances, managing patient and business records, and processing patient insurance. Our hours are 7am-7pm so must have flexibility to work a mix of AM or PM shifts. The ideal candidate has some post high school education or training and two years of experience in a position of similar responsibility (front desk, administrative assistant, etc.), preferably in a medical office. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. Experience with medical coding/billing and/or record keeping is a plus. RESPONSIBILITIES
  • Greets all patients and visitors in a warm, sincere, and helpful manner
  • Manages inbound phone inquiries and routes calls accordingly
  • Schedules and confirms patient appointments
  • Manages schedules for the therapists at the practice
  • Maintains patient EMR charts
  • Helps with patient billing and insurance
  • Provides administrative assistance as needed
  • Attends all staff meetings, trainings, and educational classes as required
  • Maintaining referrals and authorizations for our patients
  • Responsible for collecting Copays/Patient Balances
  • Performs other duties as assigned
QUALIFICATIONS
  • High school diploma or GED required; some post high school education or training preferred
  • Helpful attitude and friendly demeanor
  • Highly professional and dependable
  • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
  • Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
  • Excellent telephone skills
  • Strong computer and internet skills, including Microsoft Office suite
  • Medical coding/billing and/or medical record keeping experience a plus
Posted 2026-01-09

Recommended Jobs

Associate Homecare Manager - Gloucester Area

Guardian Angel Senior Services
Gloucester, MA

Guardian Angel Senior Services is looking for a full-time Home Care Manager JOB SUMMARY To oversee day-to-day functions of the office in accordance with current federal, state and local st…

View Details
Posted 2025-12-23

Warehouse & Logistics Manager

Swift Placement & Consulting
Brockton, MA

Job Title: Warehouse & Logistics Manager Location: Brockton, MA About Us CMZ Machinery Group is a leading European manufacturer of CNC lathes, expanding operations in the United States wit…

View Details
Posted 2025-12-30

Residential Real Estate Attorney Associate

Kriss Law/Atlantic
Needham, MA

Residential Real Estate Attorney Associate Location:Needham, MA Type:Full-Time Kriss Law/Atlantic seeks candidates for immediately available positions. Applicants must have a minimum of three (3…

View Details
Posted 2025-11-27

CDL A OTR Truck Driver

HMD TRUCKING
Boston, MA

Join the dedicated OTR Dry Van fleet at HMD Trucking. With 23 years of experience in the business, we pride ourselves on our well-maintained fleet of 500+ Peterbilt 579/567 trucks and a friendly, peo…

View Details
Posted 2026-01-08

Accounts Payable Specialist

Quincy Credit Union
Quincy, MA

Full-time Description Quincy Credit Union is seeking a detail-oriented and organized Accounts Payable Specialist to join our team. This position is responsible for reviewing, processing, …

View Details
Posted 2025-11-19

Senior Systems Integration and Test Engineer

Str
Woburn, MA

STR is focused on delivering National Defense capabilities by driving mission-focused strategies to develop advanced technology systems enabling products and solutions focused on achieving the custom…

View Details
Posted 2025-12-10

Veterinary Cardiologist

VESH
South Deerfield, MA

Looking for walk-in ready? Established cardiology caseload far exceeds our capacity with a solid referral base! Department schedules are specialist driven and solid department support provided th…

View Details
Posted 2025-12-15

Neuropsychologist - Contract (1099) - Massachusetts

Lyra Health
Boston, MA

About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health…

View Details
Posted 2025-11-27

Cook

Chelsea Jewish Lifecare
Chelsea, MA

Start a meaningful career as a Cook with Chelsea Jewish Lifecare at our Leonard Florence Center for Living community! Make a difference in someone's life every day. Chelsea Jewish Lifecare, cele…

View Details
Posted 2026-01-09

Car Wash Attendant - Haverhill

Energy North Group
Haverhill, MA

Description ~ Eligible for up to a $300 sign on bonus *** Title: Car Wash Attendant Job Overview Haffner’s seeks a car wash attendant. We are looking for energetic people with a friendly …

View Details
Posted 2025-12-30