Manager, Global Retail Training

Job Description

Are you passionate about crafting engaging and innovative learning experiences? Do you excel in dynamic, collaborative environments where your creativity truly shines?

We're seeking a Manager to play a key role in shaping the future of retail brand experience!

Core Responsibilities

• Assess, help prioritize, and deliver on training needs with a focus but not limited to the capability areas of Retail Operations and Product Knowledge for LEGO Branded Retail stores

• Create best in class, innovative, playful, engaging learner journeys in a dynamic, and diverse global training team

• Manage Training Initiatives End-to-End including Communications and training calendar integration.

• Build strong relationships across PMD, Marketing, Retail Operations, Field Ops, and other relevant teams to leverage and share existing learning assets with a focus on such topics as Product Training, Operations

• Manage & align the budget and assets required for the capability area.

Play your part in our team succeeding

As a Manager, Global Retail Training you will play a meaningful role in delivering on the LEGO Retail Value Proposition of being the Home of the brand. By building a strong understanding of audience needs and creating a pioneering, playful, scalable training offering you will help elevate the LEGO brand experience for branded store teams, children and adult shoppers alike.

Do you have what it takes ?

• Proven experience in a Retail Training or Retail Operations function with a Training component

• Strong training design competence with strong verbal and written communication competence and copywriting skills

• Experience from a large, global branded retail organization

• Fast resilient learner & networker with the flexibility to work across time zones

• Strong Collaboration skills

• Fluent in English both in writing and verbal communication

Nice to Have:

• Demonstrated Product Training Experience & Sales or Guest Experience Training

• End-To-End Project Management Skills

• Bachelor's degree in business, marketing, communications, psychology, related fields or equivalent working experience is preferred

Additional details on this position:

• Our workplace enables our LEGO® colleagues to be and do their best at work. Introducing a flexible way of working through a hybrid working model is a great example of how we live up to our ambition. This 3 days in the office hybrid working model will exemplify our People Promise by embracing the different life situations of our colleagues.

• No relocation assistance is offered for this position.

#LI-SW2

#LI-Hybrid

Compensation

The salary for this position has a range of $107,885.00 - $161,827.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here are some of what to expect:

Family Care Leave –We offer enhanced paid leave options for those important times.

Insurances –All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace –When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.