Advancement Communications Officer

Job Description

Job Description

At Catholic Charities Boston, our work is grounded in the belief that every person deserves dignity, opportunity, and the support needed to thrive. Across 20 + program locations in Eastern Massachusetts, including multi service sites in Dorchester, Lynn, Brockton, Lowell, and South Boston, CCAB offers services that assist vulnerable communities in achieving stability and self-sufficiency. Catholic Charities Boston (CCAB) is one of Massachusetts's largest social service nonprofit organizations, dedicated to serving individuals and families in need with compassion and respect. At CCAB, the mission is to uplift and empower communities, regardless of religion, race, gender, age, disability, or ethnicity.

The Advancement Communications Officer supports efforts to cultivate philanthropic engagement by strengthening donor relationships through strategic communications, events, and stewardship. This role is responsible for the project management of a $1.8M fundraising gala. This role oversees donor communications across multiple platforms, manages direct response campaigns, and supports fundraising events and engagement activities. Working collaboratively with the Advancement team, Marketing and Communications, and colleagues across the agency, the Officer ensures messaging is timely, mission-centered, and aligned with the organization’s brand.

RESPONSIBILITIES

• Partner with the Senior Director of Advancement and Senior Vice President of Advancement to develop and implement a multi-year cultivation strategy focused on growing individual donor engagement through clear, compelling communications.
• Responsible for overseeing $1.8M annual fundraiser with key deliverables. Develop a program for the cultivation and stewardship of existing donors and the engagement of new donors. This position is responsible for the event budget, the creation and distribution of all event materials, and management of sponsor solicitation and benefits.
• Develop and manage communication workflows for key constituencies to deepen donor relationships and increase engagement with Catholic Charities.
• Produce customized stewardship and impact reports for major donors in partnership with prospect managers.
• Write, design, and manage donor-facing communications, including appeals, acknowledgment letters, stewardship pieces, and planned giving materials, ensuring consistency with Catholic Charities’ voice and brand.
• Maintain a library of presentations for committee meetings, donors’ visits, and public speaking opportunities.
• Create donor-focused content for newsletters, impact reports, website pages, social media, videos, and other communication platforms.
• Coordinate list requests with Advancement Operations and facilitate the review and execution of campaigns with Advancement leadership.
• Manage relationships with printers, designers and other vendors, monitor production schedules, and evaluate the return on investment for print and digital collateral.
• Collaborate with Executive and Advancement teams to plan and manage annual fundraising events, delivering high-quality, mission-driven guest experiences.
• Support regional advisory council fundraisers and engagement activities—including ribbon cuttings, space dedications, panels, and donor events—by providing meeting materials, program support, and event communications.
• Support video projects for Spring Celebration and other events or digital initiatives as needed.
• Create outlines for tours of all program sites for donors, prospects, Board Members, and other stakeholders.
• Serve as the primary liaison to the Advancement team’s direct marketing agency, overseeing timelines, production, and deliverables.
• Collaborate closely with the Marketing and Communications team to stay informed about program updates and client stories and ensure aligned messaging.
• Partner with Marketing and Communications to develop social media campaigns supporting fundraising initiatives, events, donor recognition, and engagement opportunities.
• Build and maintain effective working relationships internally and with external partners, peer agencies, and community stakeholders.
• Demonstrate strong written and verbal communication, organization, time management, and interpersonal skills.
• Work is performed in office, community, and event settings, including prolonged periods of sitting, standing, or walking.
• Attend meetings, training, and internal and external events as required.
• Maintain professional boundaries and confidentiality.
• Local regional travel as required.
• Perform other duties as assigned.

QUALIFICATIONS

• Bachelor’s degree in writing, journalism, or communications with 3-5 years of experience in development and fundraising.
• Experience in diverse fundraising areas including annual, major, planned giving, and events.
• Experience creating content for digital platforms including websites and social media
• Strong problem-solving and analytical skills, with a creative approach to addressing challenges.
• Exceptional relationship building, presentation, and communication skills.
• Strong attention to detail and commitment to brand consistency.
• Ability to manage multiple projects and deadlines. Proficiency in Microsoft Office Suite, Outlook, Excel, and donor CRMs, preferably Raiser's Edge. Experience with design software including Adobe suite and Canva required.
• Flexibility to work varied hours, including occasional evenings and weekends

Our benefits are competitive and include a 403(b) savings plan and generous time off (benefits may vary based on position and scheduled hours ).

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

The base pay range reflects what Catholic Charities reasonably and in good faith expects to pay for this role at the time of posting and may be modified from time to time. Actual compensation in this range may be determined based on other factors, including but not limited to work experience, education and specialty training.

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