Bilingual counselor / legal advocate

Bilingual Counselor/Advocate (Haitian Creole/Khmer/Spanish)
Location: Lowell, MA
Reports to: Director of Survivor Services
Employment Type: Full-Time

Are you a highly skilled, trauma-informed professional passionate about survivor advocacy and social justice? Are you bilingual in Haitian Creole, Khmer, or Spanish with a deep commitment to serving historically underserved communities? If so, we invite you to join our team and be part of a movement that uplifts, heals, and empowers survivors of sexual violence, human trafficking, and commercial sexual exploitation.

Why Join Us?
At CHH, we are committed to empowering survivors, advocating for systemic change, and fostering a culture of healing and resilience. If you are passionate about social justice and community engagement, this is an opportunity to make a meaningful impact.

• Retirement Savings – Access to a 401(k) plan to help you invest in your future.
• Comprehensive Health & Dental Coverage – 70% of premiums covered by CHH
• Prioritized Mental Health & Wellness – Access to our Employee Assistance Program (EAP), providing free, confidential counseling and additional resources to support your well-being.
• Generous Paid Time Off – Enjoy 96 hours of PTO annually (accrued monthly after 90 days),
• Paid Holidays & Winter Office Closure – Two weeks of paid holidays and a paid winter office closure (December 26-31).
• 4 day work week, Closed Fridays
• Flexible work schedule, Three days in office (M/W) One day remote
• Professional Development Investment – We provide $500 annually for training, certifications, and other professional growth opportunities.
• Wellness & Resilience Support – Participate in team-building retreats and resilience-building activities to recharge and stay connected.
• Free Parking – 100% employer-paid parking.
• Join our team and be part of an inclusive, mission-driven organization that values your expertise, invests in your growth!

Your Role in This Mission:
As a Bilingual Counselor/Advocate, you will play a critical role in providing trauma-informed, survivor-centered counseling and advocacy while fostering partnerships that increase access to care. Your work will directly support Spanish and Khmer-speaking survivors in navigating legal, healthcare, and social systems, ensuring they receive holistic, culturally affirming services.

• Provide 1:1 trauma-informed counseling to survivors on-site and in the community.

• Facilitate survivor support groups focused on psychoeducation, wellness, reflection, and skills-building.

• Advocate for survivors across legal, healthcare, and social systems, ensuring they receive comprehensive referrals and support.• Build intentional relationships with service providers and community organizations to expand survivor access to critical services.

• Support community engagement efforts by participating in events, meetings, and outreach initiatives.

• Collaborate with CHH’s Hope Prevents and Survivor Services teams to strengthen survivor advocacy and prevention programs.

• Conduct dynamic community outreach through focus groups, surveys, and on-site collaborations that uncover needs and expand survivor access to care

• Share knowledge and spark action by providing educational resources on key public policy issues to staff, volunteers, and our online community

• Co-lead CHH’s role in Advocacy Day, collaborating with Jane Doe Inc. to take our message from community to the Capitol.

• Prepare policy-related communications and provide educational resources on key public policy issues affecting survivors.

• Support CHH’s 24-hour crisis response by participating in hotline, medical advocacy, and web-chat coverage.

• Help facilitate internal training programs, including CHH’s Rape Crisis Counselor training.

What We’re Looking For:

• Bilingual in Haitian Creole, Khmer, or Spanish (required) with deep cultural awareness and sensitivity.
• Bachelor’s degree or equivalent work experience in social work, psychology, human services, or a related field.
• 2-3 years of experience in crisis intervention, advocacy, or survivor-centered services.
• Experience working with historically underserved populations, including communities of color, LGBQ/T individuals, immigrants, and people with disabilities.
• Passionate about social justice and breaking down systemic barriers for survivors.
• Strong relational and public speaking skills, with the ability to engage diverse audiences.
• Willingness to travel locally and work occasional evenings and weekends as needed.
• Trained Rape Crisis Counselor (RCC) or willingness to complete training within one month of hire.

Why This Role Matters:
Make a tangible difference in the lives of survivors and their communities while being part of a diverse, equity-driven team that values inclusion, healing, and advocacy.

Ready to Apply?

To apply, please send your resume, cover letter, and a writing sample to [email protected] with the subject line: Bilingual Counselor/Advocate. No phone calls, please.

Job Type: Full-time

Base Pay: $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: Hybrid remote in Lowell, MA 01852