Counselor-Case Manager

Behavioral Health Network, Inc (BHN)
Springfield, MA

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and a Certified Great Place to Work. We were recently recognized by The Boston Globe as a Top 10 Employer in Massachusetts.

We are seeking Counselor-Case Managers to engage and support adults in early drug & alcohol addiction recovery at Behavioral Health Network!


What We Offer:

  • Ability to support life-changing services for the local community
  • Competitive salary and comprehensive benefits
  • Educational Assistance opportunities
  • Excellent PTO
  • 403(b) retirement plan
  • Direct collaboration with program leadership
  • Ability to expand your knowledge of mental & behavioral health resources

What You'll Do:

As a Counselor-Case Manager, you will provide direct support and case management services to individuals served by promoting mental health, recovery, and overall well-being. This position assesses individuals’ needs, develops service plans, coordinates care with interdisciplinary teams, and facilitates access to community resources.

Responsibilities include:

  • Supporting the growth, independence, and safety of the individuals they serve.
  • Overseeing and providing guidance and direct counseling.
  • Overseeing the activities and services provided to individuals to ensure compliance.
  • Completing assessments and developing individual treatment plans using knowledge of the range of addiction, dual diagnosis, medication assisted treatment issues, and aftercare planning, as well as the special needs, strengths and weaknesses of individuals served.
  • Meeting with individuals on the caseload regularly for one-on-one counseling.
  • Facilitating diverse psycho-educational groups for individuals served.
  • Documenting all notes regarding the care for individuals served, including admission, discharge, and aftercare planning information, in a timely fashion.
  • Recognizing and reporting licensing, funding, safety, and maintenance concerns.
  • Providing transportation, crisis intervention, and emergency services, as needed.

What You'll Need:

  • High School Diploma or G.E.D. equivalent (required); Associate’s Degree or higher in related field (preferred).
  • At least one year of experience working in substance treatment environment (required).
  • Familiarity with Internet, word processing, and email systems.
  • Commitment to empowerment and growth, human rights, and community integration for individuals served.
  • Ability to understand, empathize, and work with an addicted, dually-diagnosed and/or MAT maintained population.

Schedules: Full time, 8am-4:30pm or 12:30pm-9pm, days of the week vary (will include a weekend day)

Pay: $22.50 per hour


How do I apply?

If you are interested in this opportunity, please click “Apply for Job” below or visit our website at and click on “Browse All Jobs” to apply! You can also email your resume to Elisa Auker at [email protected].


We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care across Western Massachusetts. Our core values — Humanity, Empowerment, Accountability, Respect, and Teamwork — guide how we lead, how we serve, and how we support one another.


BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Pay Range:

$21.50/hr - $25.27/hr

Posted 2026-04-15

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