Business Analyst

Job Description

Job Description

We are looking for a Business Analyst to support enterprise application initiatives in Waltham, Massachusetts. This Long-term Contract position will work closely with business and technical teams to translate operational needs into clear documentation, testing plans, and process improvements. The role focuses on strengthening procurement and finance-related workflows, improving system adoption, and helping ensure successful delivery through implementation, validation, and post-launch support.

Responsibilities:
• Work with teams across finance, procurement, accounts payable, clinical operations, and other departments to identify needs and turn them into clear business and functional requirements.
• Lead discovery sessions, stakeholder meetings, and workflow reviews to map current operations and define future process improvements.
• Produce and maintain project artifacts such as requirements documents, user stories, process diagrams, use cases, and related supporting documentation.
• Partner with internal stakeholders and external implementation resources to review solution designs and confirm system setups meet business expectations.
• Evaluate existing workflows to uncover opportunities for efficiency gains, automation, and stronger process performance using platforms such as Coupa and Auxilius.
• Build testing approaches, scenarios, scripts, and detailed cases that align with approved requirements and expected business outcomes.
• Carry out functional, integration, regression, and end-to-end testing across procurement, budgeting, forecasting, invoicing, payments, approvals, and reporting activities.
• Verify data quality, system integrations, workflow behavior, reporting outputs, and converted information while documenting issues and supporting resolution efforts.
• Assist with user acceptance testing preparation, training materials, knowledge sharing, go-live readiness, and post-deployment stabilization activities.
• Maintain traceability between requirements and testing while ensuring project documentation meets internal standards and applicable regulatory expectations.• Bachelor’s degree or equivalent experience in business analysis, systems analysis, or a related field.
• At least 5 years of experience supporting enterprise software implementations as a Business Analyst or Business Systems Analyst.
• Proven ability to gather, organize, and document business, user, and functional requirements for cross-functional initiatives.
• Hands-on experience creating and executing test cases, test scripts, and end-to-end validation activities for complex business processes.
• Background supporting SaaS platforms, system upgrades, or broader digital transformation programs.
• Strong analytical, organizational, communication, and stakeholder management skills with the ability to work across business and technical teams.
• Experience with documentation and delivery tools such as Microsoft Office, Excel, Smartsheet, Visio, Lucidchart, Jira, Azure DevOps, or similar platforms.
• Preferred experience with Coupa, Auxilius, procure-to-pay processes, custom workflows, Agile environments, and user story development.