Policy services - property
Policy Services Rep - MA Property
Date: Sep 18, 2025
Location:
Webster, MA, US
Company: MAPFRE
Summary:
Daily responsibilities include the screening, coding and input of all new business, renewal, endorsement and cancellation transactions within departmental standards.
Responsibilities:
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Basic analysis is performed to assure the issuance system entry requirements are met and to identify and resolve any on-line error conditions.
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Provide customer service based on an assigned agency plan.
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Must maintain department standards for the position relative to processing speed and accuracy.
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Analyzes and resolves individual and system generated errors resulting from input, whether the errors/issues result from internal systems, processing with external vendors or Registry systems.
Skills/Abilities:
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Demonstrated mathematical and analytical skills
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Attention to detail required.
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Must have strong organizational, interpersonal/communication, and time management skills to handle agency contact.
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Excellent customer service and phone skills.
Qualifications:
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High School or equivalent knowledge or related experience.
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0 - 1 years experience
If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the MAPFRE Insurance Talent Acquisition team at [email protected] .
We are proud to be an equal opportunity employer.
Nearest Major Market: Worcester
Job Segment: Call Center Representative, Customer Service Representative, Call Center, Recruiting, Customer Service, Human Resources
Apply now »
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