Retail Field Executive (P2) - Boston, MA

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DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

DHL Express currently has an opening for a Retail Field Executive. The Retail Field Executive will be responsible for building and driving revenue to increase DHL’s presence in the Retail Channel. The Retail Channel delivers more than $18M in annual revenue and plays an important role in promoting DHL’s brand as well as providing convenience as a physical drop off point for customers. The Retail Executive will develop and execute telephone, web, email and mail marketing strategies to build loyalty and increase revenue from existing retail stores as well as establish and qualify clients/prospects.  

Key Responsibilities:

• Generates new revenue via calls and visits to DHL (Retail) Service Point Partners within and assigned geographic area
• Works in collaboration with Inside Retail (inside sales) Associates to support a base of Retail Partners with the intent to gain more shipments from the competition and to provide customer satisfaction and retention
• Support growth efforts for DHL owned locations in assigned geography
• Identify and activate exclusive partners in assigned geography
• Identify potential locations for new DHL owned locations in assigned geography
• Facilitate regional partner events

• Bachelor's Degree Preferred
• Generally 2-4 years of experience in related area of responsibility. Preference would be experience in inside sales and/or field sales roles
• Senior service, production, or support roles highly experienced in area of responsibility
• Performs all of the standard and some specialized, more complex aspects of the function
• Outstanding phone presence with the ability to create rapport with prospective clients
• Self-Motivated and driven to plan and execute sales generation

Employee Benefits & Incentives

DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:

• Competitive Exempt Pay (DOE): $82,200 to $93,160
• Bonus/Incentive Programs
• Retirement Savings – 401K with company match
• Medical, Dental, Vision, well-being programs
• Tuition Reimbursement
• Generous Paid Time Off
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Outstanding training opportunities

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.