Restaurant General Manager

Restaurant General Manager at Goodwin Recruiting summary:

The Restaurant General Manager leads all aspects of restaurant operations, focusing on guest satisfaction, staff management, and financial performance. They oversee hiring, training, budgeting, inventory, and strategic planning to drive business growth and maintain a high-quality customer experience. The role requires strong leadership, business acumen, and proficiency in restaurant management software, with flexibility to work varied hours.

Join a growing hospitality brand where excellence and guest satisfaction are the focus. As Restaurant General Manager , you will lead all restaurant operations, ensuring exceptional guest service, strong financial performance, and a positive, high-performing team culture.

Restaurant General Manager – Benefits and Compensation

• Competitive base salary with performance-based bonus opportunities

• Comprehensive medical, dental, and vision insurance

• Paid vacation, holidays, and personal days

• 401(k) retirement plan with company match

• Employee discounts on dining and retail purchases

• Ongoing professional development and leadership training

• Opportunities for advancement in a growing company

Restaurant General Manager – Requirements & Qualifications (Must Haves)

• Proven leadership experience in restaurant management, with the ability to recruit, train, coach, and motivate staff and management teams

• Strong business acumen , including budgeting, financial reporting, and meeting or exceeding sales and performance goals

• Hands-on experience with daily restaurant operations , including staff scheduling, inventory control, and quality assurance

• Commitment to exceptional customer service and the ability to resolve guest concerns promptly and professionally

• Ability to develop and execute strategic plans to meet business objectives and drive revenue growth

• Excellent organizational, communication, and decision-making skills

• Proficiency in restaurant management software, POS systems, and Microsoft Office Suite

• Flexibility to work evenings, weekends, and holidays as needed

Restaurant General Manager – Key Responsibilities

• Staff Management : Recruit, hire, train, and coach restaurant staff and management teams to create a positive work culture and ensure performance standards are met

• Operational Oversight : Manage all day-to-day operations of the restaurant, implementing policies and procedures to ensure smooth and efficient service

• Financial Management : Oversee budgets, manage payroll, and track sales to meet or exceed financial goals

• Customer Experience : Guarantee a high-quality guest experience, resolve customer concerns, and foster long-term relationships

• Strategic Planning : Develop and execute strategies to achieve business objectives, drive growth, and improve overall performance

• Inventory & Vendor Management : Monitor and control inventory levels, coordinate with vendors to maintain consistent supply and manage costs

Restaurant General Manager – Preferred Background & Skills (Nice to Haves)

• Multi-unit or high-volume restaurant leadership experience

• History of achieving measurable improvements in sales growth and profitability

• Strong analytical skills for reviewing financial statements and market trends

• Experience leading service training programs to elevate guest satisfaction scores

• Demonstrated ability to mentor future leaders and build succession plans

Keywords:

restaurant management, guest service, staff training, budgeting, inventory control, financial reporting, strategic planning, customer satisfaction, restaurant operations, POS systems