Cardiac Device Technician

Site: The General Hospital Corporation

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Job Summary

The Cardiac Device Center is a dedicated ambulatory clinic providing outpatient long-term regularly scheduled and remote management of patients with cardiac implantable electrical devices (CIEDs).

Under the supervision of the Nurse Manager and Medical Director the Cardiac Device Technician will assist in the management of all patients with CIEDs. Primarily the daily review and documentation of remote pacemaker ICD and implantable loop recorder (ILR) transmissions and alerts. This ambulatory setting requires the Device Technologist to work in a patient centric environment with a team approach to delivery of care. The Device Technologist must possess strong written and verbal communication skills in order to maximize the clinical relationship with the physician providers independent licensed providers (NP/PA) clinical administrative staff and other device center staff.

Responsibilities include;

Daily review and documentation of remote transmissions.
Appropriate communication of findings requiring further attention with responsible MD or NP/PA.
Enrollment education scheduling and maintenance of patients in various remote monitoring systems (Carelinkâ Latitudeâ Merlinâ Biotronikâ)
Assists with management and maintenance of the remote monitoring program (Carelinkâ Latitudeâ Merlinâ Biotronikâ). Responsibilities include:

o Triaging reports on a daily basis
o Patient notification of follow-up
o Assists patients with transmissions over the phone
o Troubleshoot issues with the remote monitoring systems
o Assists with devices advisories/recalls
o Seeks assistance from device industry representatives as needed.
Provides assistance in scheduling and other administrative duties related to the device center

Assists with off schedule or PRN in-person device interrogations in device clinic

Interrogate interpret and program a wide range of cardiac devices with minimal provider supervision.
When performing in-person interrogations the device technician is responsible activities associated with rooming a patient. These may include but are not limited to: Collection of patients from waiting area Vital Signs 12-lead electrocardiogram assisting in check-out process.
Troubleshoot cardiac device issues and take immediate steps toward resolution

Collaborate with physician/nurse practitioner regarding device status and accurately document device analysis for review.

Educate patients on all aspects of their device including remote monitoring and follow-up protocol.

Serve as resource to providers and other employees regarding device patients and services.
Keep equipment in good working condition and notify appropriate personnel of problem areas or safety issues.
Participate in professional development activities and maintain professional affiliations.
Accountable for following the guidelines for attendance punctuality and overall dependability.
Performs other duties as assigned.

Qualifications

HighSchoolDiplomaorequivalent required.

Bachelorsdegreeinengineeringinthebiomedicalfieldstrongly preferred.

SuccessfulcompletionofafullCardiacDeviceEducationalProgram()or one years experience in Electrophysiology is strongly preferred

Currentexperiencereviewingandmanagingremotedevicetransmissions is strongly preferred .

Certificationby IHBREwithintwoyearsof employment is strongly preferred and encouraged but not mandatory

CurrentBLScertification required.

ACLS certification is required within the first year of employment

Excellentinterpersonalskillstointeracteffectivelywithpatientsvisitorsandhospital personnel.

• Theabilitytoworkas ateam member promotingacaringandcollegialattitudetoward fellow employees.
• Theabilitytoorganizeand prioritize work.
• Demonstrationofindependentjudgmentwithinthescopeofthis position.
• Well-developedorganizationalskillsinordertodeterminetheneedsof patients.
• Theabilitytostandwalkand bendforan extendedperiod of time.

Demonstration offlexibility andwillingnessto adapttodiverseroleasmemberofthepatient care team.

DemonstratedproficiencyinEnglishverbalandwrittencommunication skills.

Abilitytoreadwriteperform simplearithmeticcalculationsinEnglish required.

Abilitytocommunicateeffectivelyusingvoicemail e-mailfaxmachinetelephone etc.

Demonstratedcustomerservice skills.

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

32 Fruit Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$27.84 - $39.84/Hourly

Grade

4 At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework

At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.

Required Experience:

IC