Hotel Front Desk - Guest Experience Specialist

Job Description

Job Description

We’re looking for an enthusiastic, professional to join our team! You’ll play a crucial role as the face and first point of contact for our organization. Other responsibilities include answering phone calls and emails, making travel arrangements, scheduling emails, managing mail, inspecting rooms and deliveries, and other assignments as needed to ensure efficient business operations. Job seekers should take pride in their work, be passionate about helping others, and have an interest in growing with our organization. If this sounds like you, apply now!

$20 hourly + depending on experience

• Book travel arrangements and prepare itineraries so off-site meetings go smoothly
• Ensure the security of the building by having visitors follow necessary sign-in protocol
• Handle deliveries and manage incoming and outgoing mail
• Welcome fellow employees, clients, and visitors when they enter the building and give them any pertinent information or directions
• Provide administrative support to other team members with data entry, paperwork, photocopying, etc. when needed

• At least one year of receptionist or administrative assistant, experience, or similar preferred
• Has experience answering telephone calls and troubleshooting stressful situations
• High school graduate, G.E.D. recipient, or equivalent
• Exhibits working knowledge of Microsoft Office and basic computer skills
• Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills

Our Cape Cod Inn balances an updated feel with an authentic Cape experience in the heart of Falmouth, MA. With the style and comfort of a modern coastal home, The Coonamessett offers a perfectly relaxed jumping-off point to explore the Cape by bike, catch a ferry to the islands, or just retreat to your private sitting room for a moment of calm.

The spectacular gardens and elegant, airy event and dining rooms at our Cape Cod Inn create a uniquely beautiful backdrop for joyous celebrations with friends and family, while the handsome Eli’s Tavern offers great dining every day. In all seasons, The Coonamesset is your destination for a taste of life on the Cape.