Client Care Manger RN

Nova Leap Home Health
Waltham, MA

Job Description

Job Description

We are seeking a Client Care Manager to join our team at Nova Leap Home Health. This role is pivotal in ensuring that our clients receive the highest level of care and support. The Client Care Manager will oversee client interactions, manage care plans, and lead a team dedicated to enhancing the quality of life for our clients. Responsibilities

  • Oversee daily operations of the Client care department, ensuring high-quality service delivery.
  • Manage client assessments and develop personalized care plans in collaboration with healthcare professionals.
  • Lead and mentor customer care staff, fostering a supportive and effective team environment.
  • Address client concerns and feedback promptly to enhance satisfaction and service quality.
  • Ensure compliance with HIPAA regulations and maintain confidentiality of client information. · Coordinate training sessions for staff on best practices in Alzheimer’s and Dementia care. Requirements
  • Proven experience in a customer service or management role within the healthcare industry.
  • Strong skills in patient assessment and understanding of care planning processes.
  • Excellent communication skills, both verbal and written, for effective interaction with clients and staff.
  • Knowledge of HIPAA regulations is essential for maintaining patient confidentiality.
  • Ability to lead a team with compassion while managing operational tasks efficiently
Posted 2026-07-16

Recommended Jobs

SSAT/ISEE/SAT/ACT Tutors, 40/hr-45/hr

TPAPT
Quincy, MA

Job Description Job Description The Association of Test Preparation, Admissions, and Private Tutoring (TPAPT) is seeking Test Prep Tutors for tutoring assignments with students in grades 9-12. at…

View Details
Posted 2026-07-10

National Director of Sales - Retina

Thea Pharma Inc.
Waltham, MA

National Director of Sales – Retina Reports to: Head of Retina Business Department: Retina Sales Location: Field‑Based (Assigned Territory)   COMPANY Thea Pharma Inc. is the newly established U…

View Details
Posted 2026-06-27

PTA PRN

Stern Therapy Consultants
North Andover, MA

Job Description Job Description Physical Therapist Assistant (PTA) – PRN Andover Forest Post Acute Care Center North Andover, MA $40–$45/hour We are seeking a PRN Physical Therapist As…

View Details
Posted 2026-07-03

CDL-A Solo Local Driver

StaffWorthy Inc
Franklin, MA

CDL-A Solo Local Driver | Franklin, MA | $1,600 Guaranteed Weekly | Home Daily Location: Within 50 Miles of Franklin, MA Job Type: Full-Time | Company Driver Route Type: Local Freight:…

View Details
Posted 2026-06-19

Valet/Porter

Clay Subaru
Norwood, MA

Job Description Job Description Description: Job Title: Service Drive Valet Location: Clay Subaru of Norwood Job Type: Full-Time/Part-Time Reports To: Service Manager Job Summa…

View Details
Posted 2026-05-30

Key Holder

Itoya Topdrawer Corporation
Cambridge, MA

Job Description Job Description About Topdrawer We make objects for people who are curious about the world. We make fountain pens, notebooks, watercolors, leather goods, house shoes, sunglass…

View Details
Posted 2026-07-11

Travel Registered Nurse ER Job

Burlington, MA

Job Overview TLC Nursing Associates, Inc. is seeking an experienced and dedicated Emergency Room (ER) Registered Nurse (RN) for dynamic travel assignments across various healthcare facilities. The …

View Details
Posted 2026-06-13

Commercial Drywall Foreman/Superintendent

Solid Rock Recruiting LLC
Springfield, MA

Job Description Job Description Solid Rock Recruiting- The #1 Drywall Recruiting Firm in The USA About the Company: We have partnered with a leading commercial drywall contractor seeking an exp…

View Details
Posted 2026-06-20

Welder Fabricator

Manufacturing Inc
Webster, MA

Job Description Job Description Are you a rare talent who can design a solution in SolidWorks and then head to the shop floor to TIG weld it into reality? We are seeking a Welder Fabricator to …

View Details
Posted 2026-06-05

Technical Account Manager 2 - Boston

Datadog
Boston, MA

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful.…

View Details
Posted 2026-07-17