Program Manager - Web - Based Education and E-Learning

POSITION SUMMARY :

Provides complex administrative support in preparation and completion of all administrative duties and department projects. Responsible for all aspects of office operations including preparation of correspondence, maintaining office inventory, ordering supplies, responding to inquiries, triaging and routing calls, assisting with new hire processing and other personnel
related items.

Position: Program Manager

Department: Web - Based Education and E-Learning

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Generate, proofread and edit correspondence for content and grammatical correctness
• Assist employees and managers with managing the registration process in our Learning Management System (LMS)
• Creating, copy and distribute flyers for upcoming classes and lectures
• Assist in maintaining Central calendar
• Assist with coordinating reimbursement requests, tracking employees throughout the hospital when needed, etc.
• Assists with coordination of departmental program-related activities
• Responds to inquiries, triages and routes phone calls to the appropriate individuals, as needed.
• Helps to ensure that the department runs smoothly, efficiently and professionally on a daily basis.
• Maintains a variety of departmental files
• Monitor and maintain inventory of office supplies and equipment. Call for repairs when equipment malfunctions.
• Assist educators with copying
• Performs a variety of duties related to the maintenance of departmental databases:

Performs data entry, develops statistical tables and formats:

• Creates and maintains databases and spreadsheets;
• Provides department with computer generated reports summarizing information

Special Projects Support

• Provide administrative support for special projects.
• Assist in the planning, organizing and coordinating departmental meetings or special events, including reserving conference rooms, sending and tracking invitations,
• Procuring food and beverage and ensuring vendor payment. Set up room and equipment (A/V tech, conference call if necessary, projector, etc.).
• Produce and supply materials
• Request IT access for new hires and Travelers
• Assemble orientation packets
• Assist with LMS assignments, reports and setting up classes
• Assist with the annual conferences and nurse week activities
• Track continuing education reimbursements for all MNA and SEIU staff and notify individuals when they’ve reached their maximum.
• Set-up and track purchase orders.
• Process department invoices for payment.
• Performs a variety of duties related to the logistics of the department

JOB REQUIREMENTS:

• An Associate's Degree, minimally; a Bachelor's Degree is preferred
• Work onsite at the Boston campus Monday - Friday
• Excellent verbal/written English communication skills, including excellent grammatical, editing and proofreading skills.
• Proficiency with Microsoft Office applications (i.e. MS Word, Excel, Access, PowerPoint, Outlook) and web browsers.
• Excellent organizational skills, including strong attention to detail and the ability to manage time effectively.
• Ability to work independently and exercise independent judgment
• Effective interpersonal skills to interact appropriately with all levels of staff and management.
• Strong problem solving skills
• Proven ability to work with confidential information

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE : This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.