Director of People & Culture

The Director of People & Culture is responsible for assisting the General Manager with a variety of Human Resources functions. He/she is also responsible for filling all positions in a timely manner accurate and timely completion of paperwork and the understanding and enforcement of company policies.  This position will oversee all aspects of human resources with a specific focus on recruitment for a 5-Star luxury hotel  and labor relations matters related to the unions.

• Lead HR initiatives and direct the People & Culture team while overseeing daily operations of the department.
• Assist in labor relations matters. Conduct meetings with staff and union.
• Create recruitment strategy for all levels throughout the year.
• Conduct interviews.
• Prepare and place recruitment advertising.
• Prepare and participate in the budget and forecast exercises along with month-end duties.
• Administer insurance benefits calculate billing totals explain benefits assist with completion of enrollment forms and answer questions.
• Administer the Talent Management cycle at the property level.
• Assist with the compensation strategy analysis for the hotel.
• Ensure compliance with all corporate procedures and policies.
• Oversee the HRIS system and ensure accurate data entry for payroll information.
• Respond to unemployment claims maintain unemployment logbook.
• Maintain new hire termination transfer and promotion logbook.
• Audit hours worked in payroll reports for eligibility of benefits.
• Compile wage surveys.
• Monitor and maintain Leave of Absence log.
• Monitor Workmans Compensation claims complete First Report of Injury and Employers Report of Industrial Injury.
• Answer questions regarding 401K Plan vacation and benefits (insured and noninsured).
• Assist with administrative duties.

• Assist in Orientation and training programs.
• Assist with special projects and plan employee events.
• Perform other duties as requested by management.

Qualifications :

• A 4-year college degree
• At least 5 years of progressive Human Resources Management experience in a hotel.
• Recruitment experience in the hospitality field required.
• Experience in union environment required. Local 26 experience preferred.
• Previous supervisory responsibility required.
• College course work in related field helpful.
• Familiarity with and knowledge of employment laws are helpful.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive friendly courteous and service oriented manner.
• Must be effective at listening to understanding and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must have a financial acumen
• Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Raffles Hotel Standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing nametags.
• Comply with Raffles Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity identify problem areas and assist in implementing solutions.
• Must be effective in handling problems including anticipating preventing identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information data etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.

Additional Information :

• Employee benefit card offering discounted rates in Accor worldwide for you and your family. 
• Excellent Company benefits including medical dental vision and life insurance. 
• Personalized development opportunities across Accors extensive brand portfolio.  
• Ability to make a difference through our Corporate Social Responsibility activities

Remote Work :

No

Employment Type :

Full-time