Chief People and Culture Officer (CPCO)

YMCA Southcoast
New Bedford, MA
Job Title: Chief People and Culture Officer (CPCO)

POSITION SUMMARY:

The Chief People and Culture Officer (CPCO) is a key member of the executive leadership team at the YMCA Southcoast. This position is responsible for developing and leading a comprehensive people strategy that attracts, develops, engages, and retains top talent while fostering a thriving culture rooted in the Y’s values and mission.

ESSENTIAL FUNCTIONS:

The Chief People and Culture Officer will:

  • Lead Culture & Strategy
    • Champion an inclusive, mission-driven, and high-performance culture aligned with the YMCA’s values.
    • Serve as a trusted advisor and thought partner to the CEO and executive leadership on culture, equity, leadership, and organizational health.
  • Leadership & Learning Development
    • Design and implement leadership and learning development initiatives to build the next generation of YMCA leaders.
    • Advance strategies to strengthen executive, manager, and staff capacity through training, coaching, mentorship, and continuous learning pathways.
  • Talent Management & HR Operations
    • Oversee all aspects of talent acquisition, recruitment, onboarding, and retention to build a diverse, engaged, and mission-driven workforce.
    • Ensure effective and compliant administration of employee benefits, compensation, HRIS systems, and workforce policies.
    • Provide leadership and support in employee relations, conflict resolution, and organizational change management.
  • Diversity, Equity & Inclusion (DEI)
    • Drive organizational commitment to equity and inclusion, ensuring practices, policies, and leadership behaviors align with YMCA values.
    • Embed DEI principles into all people processes, including hiring, professional development, and employee engagement.
  • Organizational Health & Compliance
    • Ensure compliance with federal, state, and local employment laws and YMCA standards, including risk management and safety.
    • Oversee workers’ compensation, unemployment, and related processes.

QUALIFICATIONS:

  • Bachelor’s degree in human resources, Organizational Development, Business, or related field – preferred, Master degree is a bonus.
  • 10+ years of progressive leadership experience in human resources, organizational development, or people strategy.
  • Experience designing and leading leadership development and learning strategies.
  • SHRM-SCP or HRCI Senior Professional certification strongly preferred.
  • Demonstrated success in building organizational culture, leading change, and driving employee engagement.
  • Knowledge of employment law, benefits administration, HRIS systems, and workforce compliance.
  • Ability to relate effectively to diverse groups and build inclusive teams.
  • Excellent planning, organization, and communication skills.
  • YMCA leadership certification preferred or commitment to obtain within two years.
  • Bilingual (English/Spanish) a plus.

YMCA LEADERSHIP COMPETENCIES:

  • Critical Thinking & Decision Making
  • Inclusion & Belonging
  • Communication & Influence
  • Emotional Maturity
  • Developing Self & Others

WORK ENVIRONMENT & PHYSICAL DEMANDS:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
  • The employee frequently is required to sit and reach and must be able to move around the work environment.
  • The employee must occasionally lift and/or move up to 10 pounds.

BENEFITS:

  • Health, Dental and Vision insurance
  • YMCA Retirement – 12% match after 2 yrs of service
  • Life & Long-Term Disability Insurance
  • YMCA Southcoast Association Membership (includes Nationwide membership)
  • Vacation, holidays and generous sick time
Posted 2025-11-24

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